ph3Role Summary /h3pAt ING we are looking for a Sales Coaching Expert to join our Branches Strategy Team. The role focuses on supporting 29 branches to achieve their targets, embedding a data‑driven, execution‑focused culture, and ensuring continuous performance improvement through regular on‑site visits. /ph3Key Responsibilities /h3olliNetwork performance accelerationulliDrive commercial performance across the 29 branches, ensuring a clear focus on priorities, KPIs and conversion. /liliIdentify and close performance gaps between branches. /liliEstablish regular performance reviews with Area Leads, ensuring follow‑up on action plans and accountability for results. /li /ul /liliBest practices model standardizationulliIdentify, structure and scale best practices across branches. /liliEnsure that what works in top‑performing branches is replicated across the network. /liliReduce performance dispersion by standardizing ways of working and scaling best practices. /li /ul /liliData‑driven insights decision makingulliEnsure consistent follow‑up on commercial initiatives, identifying execution gaps and taking corrective actions. /liliTranslate insights into concrete, actionable recommendations for Area Leads and branch teams. /liliPromote a culture where decisions are based on facts and measurable impact. /liliEnsure that all commercial and management initiatives align with established procedures, policies and risk frameworks, proactively identifying and mitigating potential financial and non‑financial risks. /li /ul /liliCoaching capability buildingulliStrengthen commercial capabilities (customer management, pipeline, prioritization, closing). /liliEmbed a results‑driven mindset, balancing quantitative KPIs with the quality of customer interactions. /liliAct as the bridge between strategy and frontline execution, ensuring initiatives translate into tangible results.



/li /ul /liliContinuous improvement transformationulliContribute to the evolution of the commercial model, bringing field insights and improvement proposals. /liliParticipate in transformation initiatives impacting the branch network. /liliChallenge the status quo to unlock performance and efficiency. /li /ul /li /olh3Qualifications /h3ulliStrong commercial acumen with proven experience in sales performance, coaching or branch management. /liliHigh analytical capability, with the ability to translate data into action. /liliAbility to influence without authority, working with Area Leads and senior stakeholders. /liliStrong execution mindset: hands‑on, structured and focused on results. /liliProactive, building from scratch, connecting ideas and turning commercial strategy into concrete actions that drive change. /liliProblem‑solving mindset, identifying barriers and proposing actionable solutions. /liliStrong team player, willing to collaborate with different people, tribes and stakeholders. /liliPassion for people development and continuous improvement. /liliExcellent communication skills, with the ability to land messages clearly across different audiences. /liliFluent in English (written and spoken). /li /ulh3Benefits /h3ulliFlexible remuneration model, tax‑advantaged access to services such as nursery, transport card and training aids. /liliHealth and life insurance for you and your family. /liliFree company shuttle service with multiple routes to ING Madrid. /liliBanking benefits: special loan and mortgage conditions after 6 months; pension plan available after 1 month. /liliWell‑being services: on‑site physiotherapy, gympass, professional sports clinics, employee networks (Rainbow Lions, Leonas RIÑG) and an international remote work program. /liliWork‑life balance support, including adaptable working from home and in‑office options. /li /ul /p #J-18808-Ljbffr

📌 Sales Coaching Expert (Madrid)
🏢 Ing Bank Nv Sucursal En España
📍 Madrid