Key Responsibilities: Provide high-quality customer
support to Danish-speaking clients, handling inquiries via phone,
email, and chat. Assist customers with various banking-related
queries, including account information, transactions, and online
banking support. Troubleshoot and resolve customer issues in a
timely and professional manner. Ensure compliance with bank
policies, security procedures, and data protection regulations.
Maintain accurate records of customer interactions and solutions
provided. Escalate complex issues to specialized departments as
needed. Requirements: Language Skills : Fluent Danish speaker with
B2 proficiency in English. Experience : Previous experience in
customer support is a plus, but not required. Skills : Strong
communication and interpersonal skills. Ability to work
independently and as part of a team in a hybrid work environment.
Good problem-solving abilities and attention to detail. Familiarity
with basic banking processes and online banking tools is
advantageous. Benefits : Competitive salary + benefits package
(health insurance, retirement plan, etc.). Opportunities for
professional growth and development within the bank.

📌 Danish Speaking Junior Technical Customer Support inMalaga (Málaga)
🏢 Cross Border Talents
📍 Málaga