ph3About us /h3pIndie Campers is the integral leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.br/The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience.br/As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution. /ph3The Role /h3pThe City Lead oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending. /ph3Key Responsibilities /h3ulliExecute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance); /liliTrack daily KPIs; /liliPromote ancillary products through value-based selling; /liliConduct basic RV/van checks (battery, water systems, gas, lights,



tyres); /liliPromptly elevate complex technical or mechanical problems to regional servicing teams; /liliMaintain complete accuracy of fleet status and readiness in the operational systems; /liliCoordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires; /liliOversee the preparation and presentation of RVs for sales appointments; /li /ulh3Practical Requirements /h3ulliAble to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods;br/Comfortable performing physical tasks as needed, lift or move light-to-moderate items (10–15 kg); /liliComfortable working indoors and outdoors in varying weather conditions; /liliFlexible to work weekends, holidays, and peak periods, supporting urgent operational needs; /lili2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments; /liliStrong hands-on operational capability, with the ability to step into daily depot workflows; /liliAbility to multitask, prioritise, and handle physical tasks during high-volume periods; /liliFlexibility to work extended shifts during peak seasons, ensuring operational continuity; /liliDriving License (Category B) required; /liliEnglish proficiency (mandatory) and Spanish (nice to have); /li /ulh3THE INDIE COMMITMENT! /h3ulliBeing part of a young, fast-growing and innovative company where you make a difference; /liliCareer development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila; /liliContinuous training and coaching to develop the skills that matter to you; /liliCompensation package that includes Performance and Referral Bonuses; /liliFree Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania; /li /ulp_ bAre you ready to Go Indie? /b _ /p /p #J-18808-Ljbffr

📌 Operations Supervisor (Campervan Rental) (Palma)
🏢 Indie Campers
📍 Palma