pWe're Hiring: Temporary position - Customer Service Coordinator /pbr /Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.br /pLocation: Barcelona, Spain /ppCompany: Peli Products /ppWho We Are /ppAt Peli, we engineer products that stand up to the world's toughest conditions—because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. /ppWith a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. /ppAt Peli, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most. /ppWhat You'll Do: /pp - Own the end-to-end customer order process, from order entry through delivery, invoicing, and follow-up. /pp - Act as a primary point of contact for customers, providing clear, timely updates on order status, delivery schedules, and product availability.



/pp - Collaborate closely with Sales, Operations, Supply Chain, Engineering, and Finance to ensure smooth and on-time order fulfillment. /pp - Coordinate shipments, export documentation, freight bookings, and delivery confirmations. /pp - Participate in project, contract, and large-order review meetings. /pp - Manage RMAs, returns, spare parts, prototypes, and accessories requests. /pp - Maintain accurate customer, pricing, and order data in SAP and CRM systems. /pp - Register and follow up on customer complaints, ensuring alignment with quality and service standards. /pp - Contribute to continuous improvement initiatives, KPIs monitoring, and system enhancements. /pp - Support the wider EMEA Customer Service team as needed. /ppWhat We're Looking For: /pp - Bachelor's degree in Business, Supply Chain, or a related field. /pp - 1–2 years of experience in Customer Service, Sales Support, or similar roles. /pp - Fluency in English (additional languages are a plus). /pp - Strong customer-focus with excellent communication and organizational skills. /pp - High attention to detail and ability to manage multiple priorities. /pp - Experience working with SAP (SD module) and CRM tools (Salesforce preferred). /pp - Proficiency in Microsoft Office, especially Excel. xhfqzwm /pp - Proactive, solution-oriented mindset and strong team player attitude. /ppHow to Apply: Shoot us your resume and a quick note about why you'd be a great fit for the role at. We can't wait to hear from you! /p

📌 Temporary Position - Customer Service Coordinator (Sallent)
🏢 PELI Products
📍 Sallent