ppSantander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. /p pCountry: Spain /p h3The Wealth Management Insurance Division /h3 h3Product Owner Insurance Value Chain Manager – Madrid /h3 pLead the development and execution of Santander’s global digital insurance initiatives and embedded insurance capabilities across the bank ecosystem. You will act as the key bridge between business strategy, customer needs and technology execution. /p h3Scope of Responsibility /h3 ul liGlobal insurance digital ecosystem evolution /li liEmbedded insurance initiatives across Santander channels /li liInsurance customer journeys and servicing /li liInsurance APIs and reusable capabilities /li liInsurance marketplace and digital distribution /li liCross‑country digital insurance initiatives /li liCoordination of nearshore development teams /li /ul pExamples of embedded insurance initiatives may include: /p ul liInsurance integration within Global Cards journeys /li liStarPass insurance propositions /li liEmbedded protection experiences within banking products and channels /li liContextual and personalized insurance offers across digital touchpoints /li /ul h3Key Responsibilities /h3 ul liDigital Insurance Strategy Vision: Define and evolve the digital insurance roadmap in alignment with business priorities, drive embedded insurance strategy across Santander ecosystems. /li liIdentify opportunities to integrate insurance into banking journeys and digital experiences, ensuring alignment with Integral Digital strategy, Customer experience vision, Technology architecture, Commercial priorities, Product Ownership Digital Delivery. /li liOwn and prioritize the digital insurance backlog; translate business needs into epics, features and user stories. /li liLead end‑to‑end delivery of digital insurance initiatives:



coordinate releases, testing and production readiness. /li liDrive agile delivery methodologies and continuous improvement. /li liLead development of embedded insurance experiences across Santander channels: digital onboarding journeys, cards and payments journeys, contextual insurance offers, integrated protection services. /li liTeam Leadership Delivery Coordination: lead and coordinate a development squad based in Brazil; foster collaboration between Global business teams and Brazil technology teams; ensure delivery quality, execution discipline and agile best practices; manage priorities, dependencies and delivery timelines; promote a high‑performance and customer‑centric culture. /li liCustomer Experience Journey Design: design end‑to‑end digital insurance journeys, improve customer servicing and self‑service capabilities, ensure omnichannel consistency, drive personalization and contextual engagement, enable frictionless customer interactions. /li liStakeholder Management: coordinate with global and local insurance teams and countries, partner with digital, technology, data and business stakeholders, align priorities across countries and platforms. /li /ul h3What You’ll Bring /h3 h3Professional Experience /h3 ul li12+ years of experience in Product Owner, Digital Product Management, Digital Transformation, Insurance or Financial Services. /li liStrong experience delivering digital products and platforms, working in agile environments with technology teams, managing distribution or international teams, leading complex digital initiatives end‑to‑end.



/li liExperience in platform‑based or modular architecture (Preferred). /li liExperience in insurance ecosystems or marketplaces (Preferred). /li liExperience in global / multi‑country environments (Preferred). /li /ul h3Education /h3 ul liBachelor’s degree in Business, Engineering, Marketing or related field (Required). /li liMBA or postgraduate studies (Preferred). /li /ul h3Languages /h3 ul liFluent in English and Spanish (Required). /li /ul h3Hard Skills /h3 ul liStrong digital product mindset, agile delivery and prioritization capabilities, systems thinking and platform orientation. /li liKnowledge of: Claims processes, Policy administration, Customer 360 / data models, Embedded insurance models, Banking‑insurance ecosystems. /li /ul h3Soft Skills /h3 ul liLeadership and team coordination capabilities. /li liStrategic thinking with strong execution focus. /li liCustomer‑centric and journey‑driven approach. /li liStrong stakeholder management and influencing skills. /li liStrong communication in international environments. /li /ul h3We Value Your Impact /h3 pCompensation: a highly competitive salary with performance‑based bonuses. /p pFinancial advantages: preferential banking terms, special interest rates on loans, life insurance and more. /p pBenefits: hybrid working model (remote and onsite), flexible hours, access to hundreds of learning courses through Santander Open Academy, wellness programme BeHealthy, childcare support, family‑friendly programmes, Santander Contigo legal emotional support, gym/WellHub membership, medical centres, meal subsidy, parking, shuttle service from various points in Madrid, exclusive discounts for employees. /p h3Local Compliance /h3 pSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. /p /p #J-18808-Ljbffr

📌 Product Owner Insurance Value Chain Manager I (Madrid)
🏢 Santander
📍 Madrid