ppGet ready to set sails and navigate the brindus wave /b /ppWe're brindus /b, a People company. We love IT professionals, and our bpassion /b is to help and empower our crew to get the best out of themselves, unfold their full potential, and help them grow. /ppBecause growth is in our mindset, we've been doing it since 2017 closely with our German Partners, helping them shape their software development teams. /ppSo far, we have 160+ crew members of 14 different nationalities sailing with us in the open seas. We're expanding our team and looking for a new brinder /b to get on board. Are you the next to be reeled in? /ph3About our partner /h3pOn behalf of our partner bDouglas /b, we seek the best talent to join rindus. Douglas is a retail company for beauty, health and cosmetic products in 19 European countries. We are collaborating to improve their main product channel, their e-commerce. With the company headquarters in Düsseldorf (Germany), you will work in a distributed team from our office in Málaga (Spain). /ph3What you'll be doing /h3ulliManage and prioritize the Jira Service Management product backlog. /liliGather and translate business requirements into platform solutions. /liliSupport the design and optimization of JSM workflows, SLAs, request types, portals, and automations. /liliContribute to the adoption of ITSM and Enterprise Service Management best practices.
/liliCollaborate with IT, Engineering, Operations, and business teams. /liliSupport platform governance, compliance, and continuous improvement initiatives. /liliMonitor KPIs, reporting, and user feedback to drive enhancements. /li /ulh3What you'll bring /h3ulli2–5 years of experience with Jira Service Management and the Atlassian ecosystem. /liliWorking knowledge of: /liliJira Software /liliConfluence /liliAssets (Insight) /liliAutomation for Jira /liliExperience as a Product Owner, Business Analyst, Service Management Specialist, or similar role. /liliFamiliarity with Agile/Scrum methodologies. /liliUnderstanding of ITIL and ITSM processes (Incident, Change, Problem, and Request Management). /liliStrong communication and stakeholder management skills. /liliEnglish language proficiency at bB2 level or higher /b. /liliGerman language proficiency at bB2 level or higher /b. /li /ulh3What we offer /h3pBeing part of dynamic and highly motivated international multicultural team of skilled professionals. /ppFlexible schedules with core working hours. /ppPrivate health insurance from day 1. /ppEnglish and German language classes. /ppA young and ambitious team that knows when to work but also when to have fun (Pizza day, Summer event, Malaga Tech Games, etc). /p /p #J-18808-Ljbffr
📌 Jira Service Management (JSM) Product Owner (Málaga)
🏢 Rindus
📍 Málaga