ph3Job Description /h3 pFairmont La Hacienda is seeking a Room Attendant under the Executive Housekeeper to maintain high cleanliness standards and deliver a personalized guest experience. /p h3Room Attendant /h3 h3Key Responsibilities /h3 ul liClean all assigned guestrooms to standard in a timely manner including: dusting, making beds, dirty linen removal, retrieval of clean linens, vacuuming, bathroom and kitchen cleaning /li liMaintain proper storage and usage of cleaning supplies and equipment /li liTake initiative to add a personalized experience for the guest /li liTake ownership of guests' privacy and belongings, while ensuring exceptional service /li liClean the rooms according to identified standards. /li liOrganize the floor trolleys and procure missing material. /li liRespond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). /li liCollect empty plates/glasses/utensils in the rooms. /li liClean and maintain the office floors and amenities offices in a clean and orderly manner in line with the desired standards. /li liReport any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.). /li liVacuum the floor corridors. /li liRegularly vacuum and mop the guest stairs. /li liEnsure chemicals are used and stored correctly. /li liManage guest requests in line with company brand standards. /li liKeep your work area clean during the shift and at the end of the shift. /li liWhen any equipment is out of order or poses a Health and Safety hazard, immediately report it to your immediate supervisor.
/li liParticipate in training courses organized by the company. /li liComply with Health and Safety guidelines. /li liProvide friendly and sincere service to all hotel employees and guests. /li liCarry out tasks related to daily activities in the assignment sheet given by the direct supervisor and report directly to the supervisor at the end of the work shift. /li liUse and maintain the equipment properly. /li liComply with the requirements for appearance (grooming rules) standards of the policy. /li liParticipate in daily handover procedures, intra-departmental meetings. /li liProperly comply with LQA standards and participate in trainings conducted on this standard within the department. /li liParticipate training on chemicals and their proper use. /li liMaintain an excellent relationship with all departments. /li /ul h3Qualifications /h3 ul liVocational Diploma / Short Course Certificate /li liMinimum of 1 year working experience is required for this position /li liQuality awareness /li liAbility to work on your own or in teams /li liRespond to guest requests and deliver high levels of service /li liWell organized /li liGood communication skills /li liTrustworthy and able to work under pressure /li liFlexible, efficient and reliable /li /ul h3Employee Benefits /h3 pJoin our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. /p /p #J-18808-Ljbffr