ph3Description /h3 pThis role can be performed from the following countries: Luxembourg, UK/IE, France, Germany, Italy, Spain. There will be travel required up to 30% of the time, mostly within the EU. /p h3About The Role /h3 pJoin Amazon's Employee Experience Relations (EXR) team in Europe and play a decisive role in shaping how 12 countries navigate one of the most complex labor relations environments in the world. /p pAs the EU EXR Business Partner (BP) for OPS Central Functions RME Tech field, you will develop and own end-to-end employee and labor relations strategies for the business populations you cover across the EU. You will serve as a direct strategic advisor to the most senior EU Operations leaders - including the VPs who run mission-critical functions - counselling them on employee experience, regulatory compliance and labor relations risk so they can make informed, confident decisions with significant business impact. /p pReporting into the EU Business Partners and Project, Compliance Risk ER Director, you will cover OPS Central Functions RME Tech field across Europe — primarily IT Ops RME, 3P Transportation Scaling, and Supply Chain Transformation Planning Ops Excellence. Each function reports to distinct VPs and presents unique employee experience dynamics - from highly specialized technical teams with outsized operational leverage to scaling organizations navigating rapid transformation, along with field team living day-to-day at the pace of the miles - requiring a Business Partner who can diagnose distinct needs, develop proportionate strategies, and deliver pragmatic counsel while maintaining strategic coherence and Amazon's EXR standards. /p pAs the EXR Business Partner for those VPs, you will act as a trusted advisor who translates business priorities and challenges to EXR plans and outcomes. You will look closely after the employee experience in scope, and partner with PXT to build convincing improvement strategies. You will support organizational changes and respond to emerging business and risk opportunities at EU level. You will work in close collaboration with other EXR Business Partners, Country Field ER teams, and respective Head of Country ER Leadership to deliver specific country insights and ensure that fair, consistent, and transparent employee experience processes are applied across all operations. /p h3Key job responsibilities /h3 h3Role /h3 pAs an EXR Business Partner, you will be the trusted strategic advisor who translates complex business priorities into actionable employee and labor relations strategies. This role is a strategic advisory and relationship-driven role where your primary impact comes from: /p ul liThe quality of counsel you provide to senior leaders navigating ambiguous, high-stakes situations /li liYour ability to connect regulatory, operational, and human dynamics into coherent strategies /li liThe trust you build as the go-to partner whom VPs seek out before making workforce decisions /li liYour judgment in balancing business agility with employee experience and compliance imperatives /li /ul h3Specifically, You Will /h3 ul liDevelop end-to-end ELR strategies for the business populations you serve, ensuring each strategy is grounded in local regulatory context, business operating models,



and workforce dynamics across the EU; /li liAdvise VPs and senior leaders directly on labor relations risk exposure, regulatory compliance obligations, and employee experience opportunities - providing clear, data-backed recommendations that enable timely decision-making; /li liIdentify, assess, and mitigate pan-EU employee relations risk by leveraging risk frameworks, employee listening mechanisms, site assessments, and workforce analytics to surface trends before they escape; /li liShape the employee experience across your customer groups by designing targeted interventions, visiting site to get employee’s experience feedback firsthand, testing solutions through local ER partnerships, and scaling what works across the network; /li liNavigate regulatory complexity by maintaining deep awareness of evolving EU labor legislation and advising business leaders on compliance implications about strategic projects, mitigation options, and strategic positioning; /li liLead through influence during critical moments - including organizational change, workforce restructuring, and crisis situations - partnering with ER Country Leaders to ensure coordinated, legally sound, and employee-centric responses; /li liDrive strategic coherence across diverse populations by developing tailored approaches for each business function while maintaining a unified pan-EU framework that delivers consistency, fairness, and transparency; /li liPartner cross-functionally with PxT, Legal, LD, GOLD, and Operations Corporate teams to build leader capability and deliver cohesive employee experience across all touchpoints. /li /ul h3A day in the life /h3 h3Operational Excellence /h3 ul liUse operational data, EXR metrics, and business KPIs to develop persuasive narratives and evidence-based recommendations /li liLead and deliver complex, cross-functional strategy at pan-EU scale from scoping through execution and measurement of impact /li liDeliver innovative solutions that challenge the status quo and drive measurable improvements in employee experience /li liDefine and track success metrics for EXR initiatives, ensuring accountability and continuous improvement /li /ul h3Leadership Capabilities /h3 ul liNavigate high ambiguity and competing priorities across multiple stakeholder groups with minimal direction, exercising sound judgment to drive outcomes /li liInfluence senior leaders through data-driven insights, pragmatic solutions, and deep understanding of their respective business challenges /li liBuild and sustain constructive, trusted advisory relationships with senior leaders and multiple stakeholders across functions and geographies /li liProduce high-quality written communications that analyse problems, present data-backed options, and recommend clear paths forward /li /ul h3Self Development /h3 ul liSeek learning opportunities and champion new ideas within the EXR function /li liReflect on strengths and growth areas,



actively seeking feedback from peers and stakeholders /li liLead authentically through self-awareness and transparency /li liBuild a diverse network of leaders across the organization /li liDevelop strong working relationships with VPs, along with internal and external partners /li /ul h3About The Team /h3 pThe EU Employee Experience Relations team is a high-performing, pan-European function supporting all Amazon Operations business lines to drive employee experience and manage labor relations strategies across the EU Region. Acting as a Center of Expertise, we are committed to building capability, ensuring regulatory compliance, and fostering positive employee relations constructive labor relations at scale. Our team operates at the intersection of strategy and execution - partnering closely with Operations, Legal, Public Relations, and Integral EXR to advise on critical initiatives and deliver solutions that matter for our employees and customers. /p h3Basic Qualifications /h3 ul liBachelor's degree /li liExperience in Employee Experience / Labor Relations roles, with demonstrated multi-country EU exposure /li liFluency in written and spoken English (Common European Framework of Reference C2) /li liProven track record of building trusted advisory relationships with executive stakeholders (Director level and above) /li liExperience leading organizational change initiatives across multiple countries in a complex, matrixed organization /li liDemonstrated ability to use data and business metrics to inform EXR strategy and recommendations /li /ul h3Preferred Qualifications /h3 ul liRelevant postgraduate education in human resources or employee/labor relations /li liFluency in an additional European language (Common European Framework of Reference C2) /li liExperience supporting corporate/central functions or specialized technical populations (as distinct from high-volume frontline operations) /li liProven ability to design, pilot, and scale employee experience programs from concept to measurable impact /li liStrong project management skills with experience leading cross-functional initiatives across multiple business lines simultaneously /li liDemonstrated ability to influence without authority across senior, cross-functional leaders /li liHigh judgment and fast comprehension in complex, ambiguous environments /li /ul pAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p h3Company /h3 pAmazon Spain Fulfillment, S.L.U. - C05 /p pJob ID: A /p /p #J-18808-Ljbffr

📌 Senior Business Partner — Operations Central Functions, Employee Experience & Relations (Barcelona)
🏢 Amazon
📍 Barcelona