ph3German-Speaking Customer Support Advisor | Sofia, Bulgaria /h3 pSofia, Bulgaria | Full-Time | International Environment bStart Dates /b: 22 June | 13 July | 3 August /p pSalary + Unlimited Sales Bonus + Excellent Benefits /p h3Ready for a New Adventure Abroad? /h3 pImagine building an international career while living in one of Europe's most affordable and exciting capitals. /p pWe are currently hiring German-speaking Customer Support Advisors to join a growing multilingual team supporting a leading Swiss telecommunications provider. This is your opportunity to work for a stable international company, develop valuable customer service and sales skills, and enjoy an exceptional lifestyle in beautiful Sofia, Bulgaria. /p pWhether you're looking for career growth, international experience, or a fresh start in a vibrant European city, this opportunity offers it all. /p h3Why Move to Sofia? /h3 pSofia has become one of Europe's fastest-growing destinations for international professionals. /p h3Enjoy: /h3 ul liLow cost of living compared to most European capitals /li liThriving international community and multicultural environment /li liModern restaurants, cafés, shopping centres, and nightlife /li liExcellent public transportation network /li liEasy access to Greece, Turkey, Serbia, Romania, and the rest of Europe /li liStunning nature right on your doorstep, including Vitosha Mountain for hiking, skiing, and outdoor activities /li liGrowing technology and business services sector with strong career prospects /li /ul h3Your Role /h3 pAs a German-Speaking Customer Support Advisor, you will be the first point of contact for customers of a renowned Swiss telecommunications company. /p pYou will provide exceptional customer service while identifying opportunities to enhance the customer experience and contribute to business growth.



/p h3Your Daily Responsibilities: /h3 pHandle incoming customer calls professionally and efficiently /p pAssist customers with administrative, billing, and product-related inquiries /p pTroubleshoot and resolve customer issues /p pUpdate and maintain customer records within internal systems /p pEscalate complex cases to specialized departments when necessary /p pIdentify relevant sales opportunities and promote suitable solutions /p pDeliver an outstanding customer experience on every interaction /p h3Base Salary: €1,636.14 Gross/Month /h3 pBilling Skills Bonus: €102.25 Gross/Month /p pTraining and Tenure Bonuses /p pUnlimited Sales Bonus Potential /p pTop performers regularly earn over €1,000 per month in additional incentives. /p pThe more you achieve, the more you earn. /p h3Salary Rewards /h3 h3Additional Benefits /h3 pMonthly Meal Vouchers /p pPrivate Health Insurance /p pFully Covered Multisport Card /p pPaid Professional Training /p pContinuous Learning Development Programs /p pSupportive International Team /p pLong-Term Career Development Opportunities /p pModern Office Facilities /p pbRelocation support: /b /p ul li2 weeks Airbnb /li lireimbursement of the flight ticket up to €255 paid in the first salary /li /ul h3Work Schedule /h3 pFlexible shift options designed to support different lifestyles: /p h3Available shift patterns:



/h3 ul li8-hour shifts /li li6-hour shifts /li li4-hour shifts /li /ul pPotential future shift extension until 01:00 (currently not confirmed). /p h3Work Model /h3 pModern office located in Mega Park, Sofia /p pDuring your first months, you will work fully on‑site to receive hands‑on support and training. /p h3Hybrid Opportunity After 4 Months /h3 pBased on performance and KPI achievement: 2 days of remote work, 3 days office-based /p h3Training Onboarding /h3 pNo need to feel overwhelmed. /p pYou will receive a fully paid 5-week training program designed to equip you with all the knowledge, tools, and confidence needed to succeed in your role. /p pFrom product knowledge to communication techniques, you'll be supported every step of the way. /p h3Grow Your Career /h3 pThis project is continuously expanding, creating excellent opportunities for internal mobility and promotion. /p pMany employees have successfully progressed into roles such as: /p ul liTeam Leader /li liTrainer /li liSales Coach /li liSubject Matter Expert (SME) /li /ul pYour next career step could be closer than you think. /p h3What We're Looking For /h3 pFluent German (C1-C2 level) /p pGood communication and interpersonal skills /p pCustomer-focused mindset /p pProblem-solving abilities /p pSales-oriented attitude is a strong advantage /p pAbility to work in a fast-paced environment /p pMotivation to build an international career /p h3Start Your International Journey Today /h3 pIf you're looking for more than just another customer service role and want to combine career growth, international experience, attractive bonuses, and an outstanding quality of life, this opportunity in Sofia could be exactly what you're looking for. /p pApply today and take the next step toward your international career. /p /p #J-18808-Ljbffr

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