ppWe're hiring on behalf of an established European fintech opening a new Madrid hub, as part of a broader expansion across the continent. Our client moved to Salesforce 3-4 months ago and needs someone to take it from day‑one implementation to a platform that actively drives pipeline and revenue. This is not a ticket‑fixing role. It's a strategic one. /p h3What you'll work on: /h3 ul liOwn Salesforce as the system of record across Sales, Customer Success, and Partnerships, working alongside a qualified admin who handles configuration and build /li liManage and prioritise a structured backlog of improvements aligned to business OKRs, pushing back where needed /li liRedesign processes that were built to mirror the old CRM rather than optimised from scratch /li liOwn data governance, data quality, and the underlying data structures across revenue systems /li liManage integrations with third‑party tools including call intelligence platforms /li liTrain and onboard sales users across multiple European markets (UK, Nordics, DACH, Italy, Benelux, France) /li /ul h3Requirements: /h3 ul liSalesforce Administrator certification with hands‑on experience owning a Salesforce org day‑to‑day, not just certification on paper /li li3-4 years of dedicated sales operations experience where sales ops was your primary focus,



not a secondary responsibility /li liBackground in SaaS, data provision, or a similar technology environment /li liProcess‑first mindset: you design the workflow before you pick the tool /li liStructured approach to backlog management and roadmap ownership aligned to business priorities /li liComfortable being a critical friend to leadership: pushing back on unrealistic requests and communicating trade‑offs clearly /li liExperience working across multiple regions and cultures /li /ul pFamiliarity with forecasting process design, compensation plan management, CRM migrations, or AI tooling is a genuine advantage. /p h3Compensation: /h3 p55,000 to 65,000 EUR gross per year. /p h3What's on offer: /h3 ul liReal ownership of a Salesforce platform at a critical optimisation phase, with admin support so you can focus on strategy /li liExposure across 10+ European markets in a financially stable, PE‑backed business /li liHybrid setup: 3 days on‑site in Madrid, plus up to 4 weeks per year working from another location /li liWellbeing initiatives and employee assistance programme /li liLearning and development support with clear functional ownership and career growth conversations /li /ul /p #J-18808-Ljbffr

📌 Sales Operations Lead (Madrid)
🏢 Workfully
📍 Madrid