German-Speaking Tech Ecosystem Customer Support |
Spain ABOUT THE ROLE We are recruiting on behalf of a leading
international BPO/customer experience company based in Spain. You
will join a multilingual team delivering high-quality support in
German. RESPONSIBILITIES • Handle customer inquiries via phone,
chat, and/or email in German • Provide accurate, professional, and
empathetic support • Follow client guidelines and quality standards
• Escalate complex issues appropriately • Maintain accurate records
in CRM systems REQUIREMENTS • Fluent in German — native or C1/C2
level (mandatory) • EU citizenship, valid EU work permit, or
refugee protection status • Strong communication and interpersonal
skills • Availability for rotating shifts (Mon–Fri + occasional
weekends) • Previous customer service experience is an advantage
WHAT WE OFFER • Competitive monthly salary + KPI/performance bonus
️ Full relocation package provided (flight + accommodation support)
• Paid initial training • Dynamic multicultural work environment •
Career development opportunities

📌 German-Speaking Tech Ecosystem Customer Support —Spain (Madrid)
🏢 Cross Border Talents
📍 Madrid