Location: Remote — anywhere in Spain (Barcelona office
for training period) Work Model: Remote (training in Barcelona)
Language Required: Dutch + English Schedule: Monday to Friday |
39h/week | 09:00–18:00 Start Date: ASAP Contract: Permanent Bonus /
Extra: Up to €3,000 performance bonus per year About the Role A
premium remote role supporting Dutch speaking customers for one of
the world's most iconic luxury automotive brands — fully remote
from anywhere in Spain. You will manage complex customer experience
journeys across sales, ownership, and aftersales, acting as a
specialist point of contact for high-value clients. Monday to
Friday schedule with a strong salary, generous annual bonus, and
private medical insurance from day one. What You Will Do Manage
Dutch and Flemish-speaking customer experience journeys for a
luxury automotive brand Handle complex ownership, sales, and
aftersales queries with a premium service mindset Coordinate with




dealer networks and internal teams to resolve escalated issues
Proactively follow up with clients to ensure satisfaction Document
all interactions accurately in CRM Meet quality and customer
satisfaction KPIs What We Are Looking For • Dutch • Strong English
communication skills Minimum 1 year of customer experience or
customer service experience Affinity with premium or luxury brands
Comfortable working remotely with full autonomy Based in Spain, or
willing to relocate to Spain independently EU ID or valid Spanish
work authorisation What's In It for You Up to €3,000 bonus Fully
remote from anywhere in Spain Private medical insurance from day
one Premium luxury automotive brand on your CV • Monday to Friday —
no weekends • Permanent contract

📌 Customer Experience Specialist (Dutch-speaking) LuxuryAutomotive, Remote, Spain (Barcelona)
🏢 NorthBridge Talents
📍 Barcelona