ph3DESCRIPTION /h3pWe are looking for a passionate talent to build our customer experience. /ph3MISSION /h3pThe Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships. /ph3ESSENTIAL DUTIES AND RESPONSIBILITIES /h3pAssist customers in expressing their personality trough their adecuado dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success. /ppEngage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies. /ppCultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers. /ppActively contribute to the overall store presentation, maintaining appropriate visual display and store standards,



and ensuring that products are displayed accordingly with the brand's image and standards. /ppAssist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health safety standards. /ppUtilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth). /ph3KEY REQUIREMENTS /h3pFluency in Spanish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce. /ppMinimum 1-3 years of relevant experience in luxury retail. /ppSelf-motivation with positive attitude and professional selling techniques. /ppGood customers focus with strong presentation, interpersonal and communication skills. /ppAbility to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline). /ppFlexibility to adapt to the evolving needs of the business and our customers. /ppStrong team player. /ppLocation: Madrid. /ph3Equal Employment Opportunity /h3pWe are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do. /p /p #J-18808-Ljbffr

📌 Sales Assistant - Madrid
🏢 Golden Goose Group
📍 Madrid