ppVolpak is a leading organization headquartered in Santa Perpètua de Mogoda, Spain. /p pAs a key player in pouch-type packaging for over 40 years, we specialize in designing horizontal form-fill-seal, vertical multi-lane, and cartoning machines. /p pOur business portfolio encompasses a wide range of innovative solutions in consumer goods products, such as sauces condiments, dairy, and confectionery, while extending its capabilities to meet the needs of other sectors like pet food, home care and chemicals. /p pWe strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers. /p pFor more detailed information about Volpak and its comprehensive business landscape, please visit /p pVolpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 20 different companies and employs over 8,000 people as of 2025. /p h3About the Role /h3 pReporting directly to the Customer Service Director, the Customer Service Sales Area Manager is responsible for the development and the performance of all sales activities in assigned business unit and region in order to achieve Customer Service results in line with commercial and budget goals. The role will cooperate with Headquarter and Regional colleagues to implement commercial strategies and sales plan in the assigned area. /p pMain responsibilities include: /p ul liImplementing the sales strategy and managing sales processes in order to consolidate, develop and achieve results for After Sales business lines (Spares, Upgrades, Services), and to deliver financial Customer Service targets. /li liContributing to the identification, design and promotion of new products and services to answer customer needs and pursuing the company growth strategy.



/li liHandling complex customer claims professionally applying systematic methods to analyze and solve issues in a structured way. /li liFocusing on fast, complete and correct service with due regard to costs. /li liMaintaining accurate records of sales and activities related to business and customers; coordinating the agents in the area and dealing with direct customers and supporting Agents in standard proposals, if required. /li liCollaborating closely with the technical department, OE Sales Dept., Project Dept., distributors and agents to evaluate and fulfill customer needs and requests, conduct technical negotiations and prepare commercial offers. /li liCollaborating with the Engineering Dept. providing structured and comprehensive field feedback to improve our products and with the Assembling Dept. and Service Organizations of local Coesia Distribution Centres to maintain Service coverage. /li /ul pThe position will be based in Santa Perpètua de Mogoda, Spain. /p h3What You Need to Be Successful /h3 ul liEngineering Degree in Mechanical, Electronic or related fields, with strong passion and curiosity for technical topics. /li liAt least 4–5 years of experience in a similar commercial role with proven sales results, ideally in Field Service environments. /li liExperience in handling and negotiating with customers in technical commercial contexts. /li liCustomer orientation and solid Customer Service mindset. /li liUnderstanding of service models and customer expectations within multinational companies. /li liKnowledge of mechatronics applied to automated machinery. /li liFluent English; German or other languages would be an advantage. /li liInternational experience would be appreciated. /li liAvailability for worldwide travel when required. /li /ul h3Our Offer /h3 ul liFlexible timetable. /li liLife insurance supported 100% by the company. /li liOptional Medical insurance supported 50% by the company. /li liPrivate parking. /li /ul pCoesia is an equal opportunity employer and embraces diversity and inclusion. /p /p #J-18808-Ljbffr

📌 Customer Service Sales Area Manager (Santa Perpètua de Mogoda)
🏢 Volpak, a Coesia
📍 Santa Perpètua de Mogoda