ppThe Junior IT Coordinator provides day-to-day IT support to employees across Canet Estate and helps ensure the smooth operation of workplace technology. The role serves as the local point of contact for IT-related issues, coordinating with external IT providers and supporting the implementation, maintenance, and use of IT systems and equipment. /ph3Tasks /h3h3IT Support /h3pProvide first-line IT support to employees for hardware, software, device, and connectivity issues. /ppAssist users with Windows laptops, MacBooks, iPhones, Microsoft 365 applications, printers, scanners, smart TVs and other workplace technology. /ppTroubleshoot common technical issues and elevate more complex matters to external IT providers. /ppFollow up on support requests to ensure timely resolution. /ph3Vendor and IT Coordination /h3pAct as the main point of contact for Jemix regarding day-to-day IT support and service requests. /ppLiaise with the London IT Department and provide updates on local IT matters and ongoing issues. /ppCoordinate with internet, Wi-Fi, and mobile service providers to resolve service disruptions and connectivity issues. /ph3Systems and Equipment /h3pHelp monitor and support the systems used across Canet Estate. /ppAssist with setting up, configuring, and maintaining employee devices. /ppSupport employee onboarding and offboarding by preparing equipment and user accounts. /ppAssist in monitoring property technology systems and report issues to the appropriate providers. /ph3Asset Management /h3pMaintain an inventory of IT equipment,



mobile devices, and accessories. /ppTrack device allocation and support equipment replacements and upgrades. /ppKeep IT documentation and records up to date. /ph3Project Team Support /h3pSupport the implementation of new systems, software, and hardware. /ppWork with the Project Team and external providers on technology-related projects. /ppAssist with testing and user adoption of new solutions. /ph3Requirements /h3h3Skills and Qualifications /h3pExperience in an IT support, helpdesk, or similar role, or relevant IT qualification. /ppGood working knowledge of both Windows and macOS operating systems. /ppKnowledge of SharePoint, Microsoft Teams, device management platforms, or ticketing systems. /ppExperience supporting iPhones, mobile devices, and workplace hardware. /ppFamiliarity with Microsoft 365 applications and cloud-based systems. /ppUnderstanding of networking, Wi-Fi, and mobile devices. /ppStrong problem-solving and troubleshooting skills. /ppExcellent communication and customer-service skills. /ppFluent English and good Spanish, both written and spoken. /ppAbility to work independently and manage multiple priorities. /ppExperience working with external IT providers and vendors. /ph3Benefits /h3pBonus /ppPrivate Health Insurance /ppJoin Canet Estate S.L. as an IT Coordinator and drive innovation in real estate technology. Be part of a small, dynamic team where your contributions make a significant impact. /p /p #J-18808-Ljbffr

📌 IT Coordinator (Palma)
🏢 Canet Estate
📍 Palma