ppTechnical Support Engineer Id54393 AgileEngine•Sevilla, Kingdom Of Spain, ES /ph3WHY JOIN US /h3pIf you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! /ph3ABOUT THE ROLE /h3pAs aTechnical Support Engineer, you will be the first point of contact for customers, resolving product and technical issues while ensuring a smooth trial and ongoing experience. You’ll support deployments, manage server environments, and troubleshoot software and configuration challenges across Windows and Linux systems. This role offers hands‑on exposure to networking, web technologies, and database management, empowering you to drive operational excellence while collaborating with customers and internal teams. /ph3WHAT YOU WILL DO /h3ulliResolve product-related and technical queries via email and screen sharing sessions /liliInvestigate and troubleshoot software defects, configuration issues, and environmental bottlenecks /liliAct as a technical advisor for new customers during their product evaluation phase to ensure a successful trial experience /liliSupport customers with the remote installation, updates,



and maintenance of Test Rail Server instances /liliAssist users in navigating complex setups involving various server environments and web technologies /li /ulh3MUST HAVES /h3ulliMinimum 2 years of experience in a technical support role /liliExcellent written and verbalEnglish communication skills /liliHands‑on experiencemanaging both Windows and Linux servers /liliStrong understanding ofnetworking and web technologies /liliSelf‑motivated and driven by performance metrics to achieve individual and team targets /liliAvailability for rotating schedules to support customers 24/5 /li /ulh3NICE TO HAVES /h3ulliDegree in Computer Science or a related technical field /liliKnowledge of SQL or database administration /liliUnderstanding of the software testing lifecycle and development processes /liliProven track record of exploring new tools and troubleshooting complex software stacks /li /ulh3PERKS AND BENEFITS /h3ulliProfessional growth: Mentorship, Tech Talks, and personalized growth petitive compensation:USD-based pay with education, fitness, and team activity budgets. /liliExciting projects:Modern solutions with Fortune 500 and top product companies. /liliFlextime:Versátil schedule with remote and office et /li /ulpTechnical Support Engineer Id54393 • Sevilla, Kingdom Of Spain, ES /p /p #J-18808-Ljbffr

📌 Technical Support Engineer Id54393 (Sevilla)
🏢 AgileEngine
📍 Sevilla