ppCoach is a general fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. /p pCoach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. /p pThe Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. /p h3Key Responsibilities /h3 ul liRepresent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. /li liBuild lasting client relationships through personalized styling, product expertise, and fashion advice. /li liDrive sales through cross‑selling, upselling, and tailored recommendations. /li liUtilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases. /li liDevelop and execute personal sales plans; meet or exceed individual and team KPIs. /li liSource new customers, maintain relationships, and follow up to close sales. /li liMaintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. /li liComplete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. /li liKeep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.



/li liProcess transactions efficiently (purchases, returns, exchanges, online pickups).Support inventory cycles: receive shipments, stock shelves, and manage product movement. /li liAssist teammates in functional areas as required. /li liFoster a collaborative, trust‑based environment; encourage team performance. /li liParticipate in brand initiatives, training programs, and inclusion activities. /li liWelcome feedback, adapt behaviors, and maintain a calm, professional demeanor. /li /ul h3Required Qualifications /h3 ul li1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered. /li liExperience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets. /li liStrong English proficiency. /li liAbility to work in a fast‑paced environment. /li liLuxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred) /li liStrong English language proficiency. (for EU) /li /ul pSchedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).



/p h3What Coach Can Offer You /h3 ul liAn inclusive, innovative, and fun working environment. /li liInternal mobility career progression. /li li1 paid volunteering day per year and opportunities to volunteer with global projects. /li liLearning development opportunities with our Ambassador Programme. /li liRegular social events. /li liEquity Inclusion Diversity initiatives which include employee resource groups regional inclusion councils. /li liAttractive employee discount. /li liCompelling incentive programme. /li /ul pBase Range: 19.500,00 € - 24.000,00 €. /p pThe salary range shown represents the full‑time equivalent base pay for this position at the time of posting, in line with the EU Pay Transparency Directive. For part‑time roles, the salary will be pro‑rated based on contracted hours. Actual compensation will be determined using objective, job‑related criteria. /p pTapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. /p /p #J-18808-Ljbffr

📌 Sales Associate (Las Rozas)
🏢 Coach
📍 Las Rozas