ppAs a Helpdesk Engineer, you will play a vital role in ensuring that our operations run smoothly and efficiently. Your daily duties will include providing professional support to our team, troubleshooting technical issues, and assisting with project management. This role requires a high level of professionalism, excellent problem-solving skills, and the ability to work in a fast-paced environment. /p h3Responsibilities /h3 ul liProvide first-level technical support to end-users via ticketing system, phone, email, or in person. /li liEscalate complex problems to the appropriate IT support teams. /li liDiagnose and troubleshoot hardware, software, and network-related issues. /li liCollaborate with colleagues to identify and implement effective solutions. /li liInstall, configure, and maintain computer systems and peripherals. /li liEnsure timely resolution of technical issues and minimize downtime.



/li liCreate and update documentation for troubleshooting procedures and FAQs. /li liAssist in the deployment of IT infrastructure and equipment. /li liStay updated on industry trends and technologies to provide proactive support. /li /ul h3Requirements /h3 ul liEducation in the IT field. /li liProven experience in a helpdesk or technical support role. /li liStrong knowledge of operating systems, hardware, and software applications. /li liExcellent problem-solving and communication skills. /li liCommitment to delivering high-quality service. /li liAbility to work independently and collaboratively in a fast-paced environment. /li liRelevant certifications are a plus. /li /ul /p #J-18808-Ljbffr

📌 Helpdesk Engineer (Granada)
🏢 NRF (Nederlandse Radiateuren Fabriek)
📍 Granada