ppWe are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. /p pWe are looking for an bIT Service Engineer /b to join our Madrid office team. In this role, you will provide technical assistance to our users and staff, ensuring optimal use of hardware and software tools whilst enhancing system performance. You will also play a key part in standardising and innovating our IT infrastructure through hands‑on projects at an exciting time of product scaling and tooling evolution. /p h3What the role involves /h3 ul liIndependently resolve hardware, software, and access tickets, improving documented processes along the way /li liAdminister core platforms including Google Workspace (Gmail, Drive, Meet, Shared Drives, Calendar, Google Admin Console), Okta (user lifecycle, MFA policies, basic app assignments), Slack, Notion, and Zoom /li liConfigure and troubleshoot VPN/ZTNA and remote access solutions /li liSet up and support advanced workplace IT configurations (meeting rooms, printers, town hall spaces) /li liBuild and maintain basic automation workflows using Slack Workflows, Zapier, Google Workspace automations, and n8n /li liManage and prioritise a personal ticket queue effectively /li liMaintain and improve IT knowledge base entries /li liHandle employee onboarding and offboarding end-to-end /li liEscalate complex issues with clear diagnosis notes and follow up until resolved /li /ul h3What we are looking for /h3 ul liMinimum secondary school / vocational IT qualification; BA preferred /li liGoogle Workspace administration experience (users, groups, licensing,



Gmail routing basics, Shared Drives, Google Admin Console) /li liOkta administration experience (user lifecycle management, MFA policies, basic app integrations and assignments) /li liAdministration of collaboration tools (Slack, Notion, Zoom, Google Meet) /li liVPN/ZTNA administration and configuration /li liBasic scripting for task automation /li liFamiliarity with cloud environments (preferably GCP) /li liCompTIA A+ or equivalent hardware knowledge /li liGoogle Associate Workspace Administrator or equivalent /li liBase in Madrid as this job will require hybrid work /li /ul h3Nice to have /h3 ul liCompTIA A+ or equivalent certification /li liGoogle Associate Workspace Administrator or similar certification /li /ul h3What we offer /h3 ul liMedical / Health Insurance /li liEmployee Assistance Programme /li /ul pAdditional benefits vary by country and will be shared during the hiring process. /p pAbout Super /p pWe are a general technology group, dedicated to building the future of entertainment and fan‑centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology‑driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. /p pShaping the Future of Play /p pEverything we do at Super is rooted in doing what is right: for customers, for each other, and for our long‑term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page:super.xyz/careers /p /p #J-18808-Ljbffr

📌 IT Service Engineer (Madrid)
🏢 Super
📍 Madrid