04 ago
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CPM CX Centre
|
Barcelona
04 ago
CPM CX Centre
Barcelona
ph3Customer Service Representative with High Level of English /h3pOur client is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritizing foot health and well-being. /ppbWhat's your Mission? /b /pulliCustomer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently. /liliProduct Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. /liliOmnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media. /liliProblem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions. /liliBrand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. /li /ulpbRequirements /b /pulliExcellent Communication: Fluent in English with exceptional grammar and spelling. /liliCustomer-Centric Approach: A genuine passion for delivering outstanding customer service,
with the ability to handle sensitive calls with empathy and understanding. /liliStrong Administrative Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail. /liliProactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively. /li /ulpbBenefits /b /pulliStart Date: January 2026 /liliPosition: Customer Service Representative /liliHours: 39 hours/week /liliWork Schedule: Monday to Sunday between 10 pm 7 am /liliSalary: €18,095 gross per year /liliHolidays: 24 calendar days /liliWork Model: Hybrid or Work From Home /liliTraining: 1 week of training from Monday to Friday - 9:00 am to 6:00 pm /liliOffice Location: Barcelona (La Sagrera) /li /ulpbAdditional Perks: /b /pulliCareer Growth: Ongoing training and development. /liliWell-being Support: Confidential counselling and resources. /liliPerks Discounts: Exclusive offers and rewards. /liliHealth Benefits: Discounted health insurance. /liliSkill Development: LinkedIn learning and certifications. /liliReferral Program: Bring a friend and get a referral bonus. /li /ulpWe are an equal opportunities employer and welcome applications from all qualified candidates. /p /p #J-18808-Ljbffr
📌 Customer Service Representative with High Level of English (Barcelona)
🏢 CPM CX Centre
📍 Barcelona