ph3Make an Impact with NTT DATA /h3 pJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. /p h3Your Day at NTT DATA /h3 pThis role is responsible for driving the growth and lifecycle management of Support Services within the broader Technology Solutions portfolio. It focuses on executing go-to-market (GTM) strategies that enable revenue growth, customer adoption, and long-term value realization. /p pThe GTM Manager - Services growth works across regions, countries, and key stakeholders to ensure consistent strategy execution, alignment with partner ecosystems, and scalable best practices. The role spans the full customer lifecycle—from initial engagement through adoption and expansion—while contributing to continuous improvement of services, offerings, and operating models. /p pCollaboration is critical, particularly across sales, services, and partner teams, to ensure integrated delivery of solutions and alignment with overall business objectives. /p pThis role requires a valid work permit in any of the countries listed. /p h3Key Responsibilities /h3 ul liDrive execution of the Services GTM strategy to support business growth and customer lifecycle outcomes (land, adopt, expand). /li liCollaborate with strategic partners to develop and deliver joint GTM initiatives and strengthen ecosystem alignment. /li liMonitor and manage performance through regular business reviews, ensuring visibility of pipeline, growth, and opportunities. /li liEnable consistent execution across countries by sharing best practices and supporting scalability of successful approaches. /li liContribute to the development and standardization of service offerings, frameworks, and operating models. /li liLeverage tools, insights, and feedback to support ongoing improvement of services and solutions. /li liEnsure alignment across sales, services, and specialist communities to deliver a cohesive client experience. /li /ul h3Leadership /h3 ul liProvide leadership and direction to lifecycle and specialist communities, fostering collaboration and capability development. /li liSupport mentoring, coaching,



and upskilling initiatives to enhance performance and effectiveness. /li liPromote a culture of continuous improvement, accountability, and knowledge sharing. /li /ul h3Client Engagement /h3 ul liWork closely with client-facing teams to support consistent and high‑quality customer engagement. /li liBuild and maintain relationships with key stakeholders to understand business needs and position relevant service solutions. /li liSupport resolution of strategic client issues and contribute to strengthening long‑term partnerships. /li /ul h3Global Team Alignment /h3 ul liEnsure alignment with global services strategy and operating models. /li liCollaborate with cross‑functional and regional teams to drive consistency and adoption of best practices. /li liActively contribute to global communities by sharing insights, lessons learned, and innovation. /li /ul h3Requirements /h3 ul liAt least 5 years’ experience in sales and/or business development within a large scale (preferably multi‑national) technology services environment across a range of services including support. /li liUnderstanding of support services market, market dynamics, trends, vendor (OEM), reseller, distributor relation and high-level competitive landscape. /li liUnderstanding of the TSIA LAER and DARE model and the roles played throughout the lifecycle. /li liStrong understanding of SW service lifecycle management and go-to-market strategies in a technology or services environment. /li liExperience as sales specialist, business development, or services delivery, ideally in a multi‑country or matrix organization. /li liAbility to collaborate effectively across functions and build strong stakeholder relationships. /li liStrategic thinking combined with execution focus and results orientation. /li liStrong communication, presentation, and analytical skills. /li liKnowledge of IT services environments and industry practices is beneficial.



/li liInterpersonal skills with the ability to develop and maintain solid stakeholder relationships and collaborate with key client‑facing teams. /li liDemonstrates leadership skills and drives standards of performance. /li liStrategic thinking ability coupled with strong planning and execution skills. /li liAssertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations. /li liAbility to interpret complex data/reports, derive business insights and define relevant operating responses. /li liSufficient knowledge and understanding of IT service environment, service operations and ITIL practices. /li liEducational background in IT, business administration or information management focused on product management and/or business development. /li liExperience in product and business development in technology and services domains, including client‑facing responsibilities. /li liFamiliarity with consulting‑led approaches, methodology and practice. /li liStrong communication, presentations and planning skills are key. /li liExperience in project management and/or marketing will be an asset. /li liFluent in written and spoken English and have held positions in which you have demonstrated your ability to engage with a wide range of functional and geographical organizations, including multicultural management. /li /ul h3Academic Qualifications and Certifications /h3 ul liTertiary level qualification such as a business management or equivalent degree. /li liCertification and/or working knowledge of ITIL practice. /li liEnglish: Fluent (Mandatory). /li /ul h3Previous Example Roles /h3 ul liSales Leader (specialist) /li liBusiness Development Leader /li liPartner Business Development Manager /li liSupport Services SW Specialist /li liClient Manager /li /ul h3Workplace Type /h3 pHybrid Working /p h3Equal Opportunity Employer /h3 pNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing general team and accelerate your career with us. /p /p #J-18808-Ljbffr

📌 GTM Manager - Services growth (Barcelona)
🏢 NTT DATA
📍 Barcelona