ppSelect how often (in days) to receive an alert: /p h3Private Clients Manager /h3 pMadrid, ES, 28232 /p pFull Time /p pbWe are extraordinary people creating extraordinary experiences. #ExtraordinaryTogether /b /p pPart of The Bicester Collection,Las Rozas Village does not do ordinary. Set along peaceful boulevards just 30 minutes from Madrid, our open-air, pedestrianised Village is home to more than 100 boutiques, a celebrated food and drink scene, and a team that refuses to stand still. /p pThe Retail team is hiring a Private Clients Manager. /p pbThe role /b /p pAs part of our Private Client Services team, the Private Clients Manager plays a key role in shaping high-value client relationships and delivering a truly personalised luxury journey. /p pYou will own and develop a dedicated portfolio of high-value clients (VIC), driving qualified visits and sales through proactive engagement and relationship-based clienteling. /p pYou will act as both a commercial driver and experience curator, combining sales mindset with an elevated hospitality approach to deliver truly memorable and bespoke experiences. /p pbLocation: /b This role is based on-site in Las Rozas Village /p pbStartingminimumsalary: /b €42,250 /p pbWhatyou'llbe doing /b /p pA few of the key responsibilities in this role: /p ul libClient Portfolio Performance /b— Take full ownership of a high value client (VIC) portfolio, driving revenue growth through proactive outreach, structured clienteling activity, and the acquisition of new high-potential profiles to generate qualified visits and repeat behaviours /li libPrivate Client Experience /b— Personally host clients throughout their journey, delivering bespoke experiences such as private appointments, fashion workshops, and exclusive activations through storytelling, styling expertise, and tailored recommendations /li libConcierge Benefits Activation /b — Leverage concierge services, events, and client benefits to enhance engagement, build long‑term loyalty,



and maximise client lifetime value /li libCRM Data Management /b — Maintain accurate and up-to-date client profiles in Salesforce, capturing preferences, behaviours, and interactions to manage pipeline, follow-ups, and performance tracking effectively /li libPerformance Targets /b— Monitor personal KPIs (appointments, visits, sales) and contribute to overall team objectives, ensuring all client activity is accurately recorded and reportable /li /ul pbWhatwe'relooking for /b /p pWe foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role,you'll bring: /p ul libCommercial Relationship Expertise /b— Strong commercial mindset with confidence in proactive outreach and sales generation, and the ability to build trust and long‑term loyalty with high‑value clients /li libFashion Styling Passion /b— Genuine passion for fashion, styling, and Personal Shopping, with the ability to deliver tailored, elevated advice to a discerning clientele /li libInterpersonal Communication Skills /b— Excellent communicator with strong interpersonal skills; fluent in English with additional languages a strong advantage /li libOrganisation Attention to Detail /b— Highly organised with the ability to manage multiple client relationships simultaneously while maintaining accuracy and care /li /ul pbDesired Experience /b–Proven background in client relationship management within luxury retail, hospitality, or a premium service environment /p pbWhat we offer /b /p ul liA warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing /li /ul pbOur commitment /b /p pWe'reproud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are. /p pLas Rozas Village exists to be experienced in the real world. To be presente, not virtual. To be lived. We'll never stop evolving. Are you ready for the challenge? /p /p #J-18808-Ljbffr

📌 Private Clients Manager (Madrid)
🏢 The Bicester Collection
📍 Madrid