ph3Company Overview: /h3 pBVP takes pride with Excellent Customer Service! /p pToday, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. BVP employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. /p pBVP's well-integrated technology solution allows for seamless integration and collaboration between North American and Colombian teammates. Our strong belief is that any work function that can be digitized, will be operated remotely, and eventually will be operated remotely. BVP, an essential service, is proudly serving other essential services making it recession proof and stable during all economic cycles. /p pBVP Colombia is headquartered in Medellin. To learn more about our culture, kindly visit our website /p h3About the Opportunity: /h3 pIf you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10 years ahead, join our team today. Taking part in one of the fastest-growing technology companies will enable you to work with a team that values harmony and collaboration. We are looking for positive individuals that can thrive in a fast-paced environment. Our diverse customer base spans multiple industries and will provide you with an opportunity to gain a wide range of experiences. /p h3Responsibilities:



/h3 ul liProvides excellent customer satisfaction to existing and potential clients /li liTimely communication with stakeholders when there are issues they need help with /li liVerbally communicate with people you see on your computer screen using two-way communication tools /li liCommunicate with customers and related parties via phone and email /li liPerform administrative task as per customer request /li liManage customer's staff actions and report events to their management /li liCollect big data and compile reports pertaining to operations /li liEnsure smooth running of day to day operations in large facilities /li liProduce reports and other communication as needed /li /ul h3Requirements: /h3 ul liHigh school degree /li liEnglish speaking and writing proficiency B1-C2 /li liGood understanding of customer service /li liExcellent interpersonal oral and written communication skills /li liAbility to work afternoon shifts /li liA positive disposition /li liCapability to work from an office in Medellin - not a remote position /li /ul h3Employee Compensation Package Perks: /h3 ul liOpportunity to be part of a team of ambitious, talented people with diverse backgrounds and style /li liWe are all striving to continuously learn and improve /li liOpportunity to be creative and innovative, we love new ideas /li liCompany organized events /li liAnnual Performance Reviews /li liBonuses for employees with children /li liDynamic and modern office space including a spacious lounge where employees can relax and enjoy /li liVideo games, pool table, darts and foosball /li /ul /p #J-18808-Ljbffr

📌 Bilingual Agent for Technology Services (Medellín)
🏢 Birdseye Security Solutions
📍 Medellín