ph3Responsibilities /h3 /brul /brliHandling payment mediations among customers, solving incidents regarding their overdue and outstanding invoices in accordance with the company’s policies. /li /brliMonitoring open mediation cases through weekly and monthly reports. /li /brliMonitoring default customers. /li /brliCommunicate follow up effectively with the mediation supervisor and the customer service department regarding default customers. /li /brliMonitoring the notified payment guarantees through weekly and monthly reports. /li /brliMeet defined department goals and activity metrics. /li /brliPerform other assigned tasks and duties necessary to support the Mediation Department.



/li /br /ul /brh3Requirements /h3 /brul /brliPrevious experience working in customer support with debt mediation or incident management /li /brliFluent Polish (C2), spoken and written, is required. /li /brliFluent (C1) level of Spanish and English /li /brliResourceful and highly motivated, with a focus on client satisfaction. /li /brliTeam player and able to build good relationships across functions and collaborate to achieve shared goals. /li /brliHigh accuracy standards. /li /brliExperience will Salesforce/CRM will be a plus. /li /br /ul /p #J-18808-Ljbffr

📌 Debt Mediation Specialist – Polish Language Required (San Cugat del Vallés)
🏢 Jobtailor
📍 San Cugat del Vallés