Are you passionate about customer service and fluent
in French? As a Customer Service Representative, you'll be the main
point of contact for incoming customer inquiries and will ensure
users get the support they need. This is an opportunity to work
hands-on in a fast-paced environment with cutting-edge products,
including music and audiovisual technology! Key Responsibilities:
Address customer inquiries through phone, email, and chat,
providing efficient and solution-oriented support Maintain thorough
knowledge of our products, especially in audiovisual, music, and
connectivity fields Record and manage all call details in the
system, delivering timely resolutions within SLAs Collaborate with
team members, and provide support across teams to ensure seamless
service Escalate issues when necessary to senior support, ensuring
customer satisfaction and issue resolution What Were Looking For:
Language Proficiency: C2/ fluent French and a strong command of
English (B2 level or above) Experience:



At least 1 year in customer
service, preferably in technical support Technical Skills:
Knowledge of signal connectivity, wireless networking, music, and
AV products Customer Focus: Strong listening skills and a proactive
approach to solving customer needs Team Player: Ability to take
ownership of issues and work collaboratively to resolve them Whats
in It for You? Competitive Salary Package based on skills and
experience Working Hours: Monday-Friday, 09:00 AM - 06:00 PM Paid
Annual Leave: 23 days Growth Opportunities: Training, career
development programs, and the support you need to reach your full
potential Vibrant Work Culture: Join a dynamic, creative team in an
inspiring work environment in beautiful Barcelona! Ready to make an
impact and grow in the heart of Barcelona? Apply now and be part of
our amazing team!

📌 Join Us in Sunny Barcelona as a French-Speaking CustomerService Representative!
🏢 Cross Border Talents
📍 Barcelona