04 ago
|
Porsche Digital
|
Barcelona
04 ago
Porsche Digital
Barcelona
pulliWe are growing our Spanish and Portuguese team at Porsche’s Customer Relations Hub (CRH) in Barcelona together with you /liliAt the CRH we are creating something new and innovative to inspire the customer experience of the Porsche brand /liliYou may think of it as a call center – but way better! /liliYou are an essential part of Porsche’s customer success, so you might as well call yourself a Porsche Ambassador /liliYour mission will be to provide excellent customer support by delivering clear,
accurate information and ensuring every customer has a smooth and positive experience /liliRepresenting our products and services /liliBeing the first point of contact for our customers from the Iberian market /liliSupporting the development of the Customer Relations Hub by introducing your ideas /liliUsing your communication skills to help customers with a wide variety of issues /liliAssuring the customers have a positive experience that fits our quality standards /li /ulpDo you “speak” Porsche? Because we are looking for passionate Customer Experts who seek to revolutionise Porsche’s customer service /pulliNative level of Spanish with a proficient level of English and Portuguese /liliExperience in luxury Customer Service /liliExperience with a CRM (e.g. SAP, Salesforce or any other) /liliAbility to quickly understand customer’s needs, with an empathetic and problem-solving mindset /liliExcellent verbal and written communication skills /liliExperience working in the automotive industry /li /ul /p #J-18808-Ljbffr
📌 Customer Care Agent (Native Spanish speaker with Portuguese, Porsche Digital Customer Relations Hub) (Barcelona)
🏢 Porsche Digital
📍 Barcelona