ph3Location: /h3 pPorto, Portugal (Onsite) /p h3About the Role /h3 pAs a bCustomer Service Representative /b, you will be the first point of contact for customers, providing professional and efficient support in both bItalian /b and English. You'll handle customer inquiries, resolve issues, and ensure every interaction delivers an excellent customer experience. /p pPlease note that brelocation support is not provided /b for this position. Candidates should already have the legal right to work in Portugal or be willing to relocate to Porto independently at their own expense. /p h3Key Responsibilities /h3 ul liProvide customer support via phone, email, and chat. /li liAssist customers with product and service-related inquiries. /li liResolve customer issues efficiently while maintaining high-quality service standards. /li liAccurately document customer interactions and update internal systems. /li liDeliver a positive customer experience with every interaction.



/li /ul h3What We're Looking For /h3 ul liFluent Italian (C1/C2). /li liGood English skills (B2 or higher). /li liStrong communication and interpersonal skills. /li liCustomer-focused mindset with excellent problem-solving abilities. /li liAbility to work onsite in Porto, Portugal. /li liComfortable working in a rotating 24/7 schedule, including occasional night shifts. /li /ul h3What We Offer /h3 ul li€1,000 gross per month, paid over 14 salaries. /li liAttendance bonus of €100 (paid over 11 months). /li liFull-time employment. /li liPaid training. /li liInternational and multicultural working environment. /li liCareer development opportunities. /li /ul h3Work Schedule /h3 ul liRotational shifts. /li liMonday to Sunday (24/7 operation). /li liTwo rotational days off. /li liOccasional night shifts (22:00-07:00). /li /ul /p #J-18808-Ljbffr

📌 Italian Speaking Customer Service Representative-Onsite in Lisbon (Valencia)
🏢 WW Talents
📍 Valencia