ph3Design Manager — Manage Transact /h3 pWe are looking for a bDesign Manager /b to join our Product Design team and own the design direction for our Manage Transact area at Super. In this role, you will lead a team of product designers working on the core transactional experiences that sit at the heart of the Super product — account management, deposits and withdrawals, transaction history, identity and verification flows. These are high‑stakes, high‑frequency touchpoints that directly affect customer trust, retention, and commercial performance. /p h3Responsibilities /h3 ul liLead, manage and develop a team of product designers working across the Manage Transact area. /li liSet the design direction and quality bar for account, payment, identity, and transactional experiences across web and native platforms. /li liBuild a high‑performing team — run regular 1:1s, set clear expectations, give direct feedback, support each designer's growth and career development, and drive programmes to close capability gaps through systems and rituals that raise the team's collective capability. /li liOwn discovery and strategy for your area — frame the right problems, challenge the scope when needed, and build conviction around the design direction with cross‑functional leadership partners. /li liCollaborate closely with senior Product, Engineering, Data, Research and Compliance stakeholders; manage up effectively, create clear escalation paths when needed, and champion responsible gaming and regulatory design standards — ensuring design decisions are compliant, considered and in the customer's interest. /li liDrive design consistency and quality across multiple product teams; monitor output, identify systemic issues before they compound, and build cases for design improvements that connect design outcomes to business performance.



/li liEstablish strong AI working practices within your team, including prompting standards, output‑review norms and responsible use in high‑stakes transactional contexts. /li liContribute to Super's broader design culture through hiring, process improvements, external presence, and by defining what great design leadership looks like. /li /ul h3What we are looking for /h3 ul liProven experience leading and developing product design teams, with a strong track record of both team health and design output. /li liDeep product design experience, with a portfolio demonstrating end‑to‑end design thinking across complex, high‑stakes digital products. /li liExperience owning design strategy for a product area — not just executing, but framing problems, shaping roadmaps, and influencing direction at a leadership level. /li liStrong commercial awareness — ability to link design decisions to business outcomes, build investment cases, and take ownership of team‑level results. /li liExcellent stakeholder management and communication skills, comfortable influencing at exec level, navigating conflicting priorities, and aligning cross‑functional partners across large organisations. /li liStrong experience designing transactional, financial or identity‑related digital experiences, with a deep understanding of trust signals, error handling, edge cases and compliance constraints. /li liA high bar for craft — opinionated on what great visual and interaction design looks like,



and able to push quality across a team without doing all the work yourself. /li liExperience designing for regulated industries and an understanding of how to balance regulatory requirements with a great customer experience. /li liAbility to operate autonomously on highly ambiguous projects, make decisive progress and generate momentum for those around you. /li liExperience defining and monitoring success metrics, with comfort using data and research to update product strategy and mentor others on data‑driven design. /li liA direct, constructive feedback style and ability to foster a culture of honest, high‑quality critique across a team. /li liAbility to step in as a hands‑on designer when needed — to unblock the team, model quality, or tackle a particularly complex problem — whilst keeping primary focus on leading through others. /li liExpert proficiency in Figma. /li liStrong English language skills, both written and verbal. /li /ul h3Nice to have /h3 ul liExperience designing payments, deposits, withdrawals, identity verification or account management products. /li liExperience working in sports betting, gaming, or another regulated financial or consumer industry. /li liExperience with design systems — contributing to or evolving shared component libraries and design tokens. /li liExperience with experimentation, A/B testing or conversion optimisation in transactional flows. /li liExperience using AI tools in the design process effectively and responsibly, including in high‑stakes or regulated contexts. /li liTrack record of developing senior designers or other design managers. /li /ul h3What we offer /h3 ul liMedical / Health Insurance /li liOpen Annual Leave /li liEmployee Assistance Programme /li liTraining Learning Development /li /ul /p #J-18808-Ljbffr

📌 Product Design Manager — Manage & Transact (Madrid)
🏢 Super
📍 Madrid