ppWe are looking for a bTechnical Support Specialist /b with strong experience in IT support across mixed office and manufacturing environments to support global plant IT systems and business applications. This hybrid role based in Noblejas, Spain, involves providing tactical IT support, troubleshooting hardware and software issues, managing service tickets, and collaborating with integral IT teams to ensure reliable, secure, and high-performance IT operations. /p h3Key Responsibilities /h3 ul liProvide hands-on IT support and follow-up for end users with hardware, software, phones, and network equipment /li liDiagnose, repair, install, and upgrade supported IT systems following standard procedures /li liLog, track, and resolve IT service tickets efficiently using service management tools, ensuring SLA compliance /li liSupport a variety of devices including computers, printers, servers, conference room systems, and network-connected plant equipment /li liDeploy new hardware, software, and processes to support global IT projects and lifecycle replacements /li liCommunicate clearly with end users during troubleshooting and resolution to maintain ownership of issues /li liProvide flexible support availability, including participating in 24x7 on-call rotations as needed /li liDocument troubleshooting and repair activities accurately /li liCollaborate with global IT teams and business units in individual and group meetings /li /ul h3Qualifications /h3 ul liMinimum 3 years’ experience in IT or technical support roles,



preferably within manufacturing or industrial environments /li liProven expertise in hardware and software troubleshooting, installation, and upgrades /li liExperience with IT service management tools (e.g., ServiceNow, Remedy, JIRA) and ticketing systems /li liStrong communication skills to effectively support and interact with end users /li liFamiliarity with network equipment, printers, servers, and conference room technology is a plus /li liAbility and willingness to provide flexible support hours, including 24x7 coverage /li /ul h3Why Join /h3 ul liWork in a dynamic hybrid role supporting critical manufacturing IT systems /li liCollaborate with diverse global IT teams driving continuous innovation and system reliability /li liOpportunity to build diverse IT skills in a growing industrial environmentCompetitive market salary and long-term contract opportunity /li /ul h3About Us /h3 pAscendion is a global AI-first software engineering company delivering innovative solutions across Cloud, Salesforce, Data, AI/ML, Automation, and Product Engineering. We help leading enterprises accelerate their digital transformation through technology, talent, and innovation. /p pWith Ascendion, You: /p ul liWork on challenging global projects with leading enterprise clients. /li liGain exposure to Salesforce, AI, Cloud, Data, and Automation initiatives. /li liBenefit from long-term project opportunities and career growth. /li liParticipate in our employee referral program. /li /ul /p #J-18808-Ljbffr

📌 Technical Support Specialist (Noblejas)
🏢 Ascendion
📍 Noblejas