Joining our Property & Network Development Team in Madrid, you will be in charge of operational management of retail maintenance activities across Spain and Portugal – approximately 220 stores.

What you'll do

As a Maintenance Specialist, you will take full ownership of maintenance operations in Iberia, ensuring service continuity, supplier performance and cost control, while supporting the department’s evolution toward a more structured and governance-driven operating model.

Your main missions will be as follows

- Take full ownership of corrective and preventive maintenance across Iberia.
- Manage HVAC systems and seasonal risk mitigation (especially summer peak periods).
- Act as escalation point for critical incidents (store downtime, safety issues, major technical failures).
- Manage maintenance budget within the annual framework defined by the department.
- Monitor costs by category and supplier, validating quotations and interventions.
- Manage and monitor supplier performance based on SLA, KPIs, service quality.
- Identify operational risks and implement corrective actions.
- Support implementation of the new ticketing system and structured reporting model.




- Contribute to reducing reactive workload through stronger preventive planning.

Who are we looking for

- 5–7+ years of experience in retail multi-site maintenance, preferably in fast-moving retail.
- Technical degree in Civil Engineering, Construction Management, Architecture.
- Strong technical background in HVAC, electrical systems and retail installations.
- Experience in supplier and operational budgets management.
- Strong technical problem-solving capability.
- Ability to work under pressure in complex environments.
- Structured, detail-oriented and highly accountable.

What we offer

- An exciting business context and a job in an international hub of can-do spirited, passionate and performance-driven people.
- The company has implemented hybrid ways of working, partly on site, partly home working.
- An attractive discount program after 3 months seniority.

EEO Statement

We are committed to building an inclusive and diverse workplace and are an equal opportunity employer.

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📌 Maintenance Specialist (Madrid)
🏢 Pandora A/S
📍 Madrid