ppWe are looking for talented individuals experienced in Linux system management, virtualization tools, DevOps tools, bash python scripting. We seek highly-motivated, reliable and loyal individuals with the desire to grow professionally and who thrive in a team environment. /p h3Operations Team /h3 pThe operations team provides enterprise-level assistance to achieve the IT security goals and business needs of our clients. Its responsibilities include research, diagnosis, identification, and resolution of issues to the satisfaction of our clients. The team also performs training courses and demos of the security platform. /p pLocation /p ul liRemote /li /ul pJob type /p pFull-time /p pAs the bCommunity Manager /b, you will play a critical role in shaping the growth and engagement of the Wazuh community while aligning efforts with business goals. Reporting directly to the CEO, you will take ownership of identifying, tracking, and improving community KPIs, fostering an active and thriving user base. This role is hybrid and it requires technical expertise to provide technical support to our community users. /p h3bYour responsibilities include /b /h3 ul liLeading community engagement efforts by fostering relationships, responding to inquiries, and moderating discussions across platforms. /li liDefining and tracking key performance metrics (KPIs) to measure community growth, engagement, and satisfaction. /li liSharing community insights and KPI reports with the CEO, including strategies to enhance them. /li liCollaborating with cross-functional teams to align community efforts with product development, marketing, and support initiatives. /li liDeveloping and implementing strategies to attract, retain, and activate community members. /li liDesigning educational materials and resources to empower the community in using Wazuh effectively. /li liStaying updated with trends and best practices in community management to continually enhance the experience.



/li /ul h3What you bring along /h3 ul liFluent in English with excellent written and verbal communication skills. /li liProven experience in community management or a related leadership role. /li liStrong analytical skills with a focus on KPI measurement and reporting. /li liAbility to identify opportunities for growth and implement strategic improvements. /li liCollaborative mindset with the ability to work effectively across teams. /li liExceptional organizational skills and a proactive approach to problem-solving. /li liProven experience in a support or technical leadership role, ideally in IT, SaaS, or a customer-facing environment. /li liStrong knowledge of Linux environments, troubleshooting, and administration. /li liFamiliarity with networking concepts, including TCP/IP, DNS, VPNs, and firewall configurations. /li liExperience with scripting languages like Python, Bash, or similar. /li liA proactive approach to solving challenges, with exceptional organizational and multitasking skills. /li liExperience with open-source communities or technical forums. /li liUnderstanding of social media platforms, forums, and other community engagement tools. /li liFamiliarity with the Elastic Stack or similar monitoring and logging solutions. /li liPassion for learning and staying updated with the latest in technology and support practices. /li liExperience with tools like Docker, Kubernetes, Ansible, Puppet, Chef, and cloud platforms such as AWS, Azure, or GCP. /li /ul h3We offer /h3 ul li100% remote. /li liHome office budget. /li liA forward-moving career path with professional growth opportunities. /li liCollaboration and development with some of the leading international IT companies. /li liPositive, supportive and collaborative work environment. /li /ul h3Skills /h3 ul liInternet connectivity and protocols (TCP/IP) /li liFirewall configuration knowledge /li liUnderstanding of security concepts /li liGit /li liPython /li liTeam player /li /ul pThis position is not open for applications. Submitted profiles will be reviewed once it becomes available. /p /p #J-18808-Ljbffr

📌 Remote Tech Community Lead – KPI & Growth (Granada)
🏢 Wazuh
📍 Granada