ph3Job Description /h3 pAs a Workplace Engineer/Analyst, you will be a key member of the Corporate Workplace Collaboration team, responsible for engineering, operating, and improving the global Modern Workplace ecosystem. /p pYou will serve as a technical expert for managed devices, Intune, Windows, endpoint security, update governance, Windows 365, and supporting technologies that enable secure, stable, and efficient user experiences across the organization. /p pYou will ensure that Workplace platforms are delivered in a consistent, scalable, and policy‑compliant manner, aligned with corporate IT standards and global cybersecurity requirements. /p h3Key Responsibilities /h3 ul libServe as the subject matter expert /b for Intune, Windows, device management, compliance policies, update channels, and workplace endpoint technologies. /li libDesign and implement Modern Workplace solutions /b, including Autopilot, configuration profiles, compliance baselines, Windows update governance, and mobile device management. /li libAct as technical lead in global Workplace Engineering initiatives /b such as device standardization, Windows365 deployments, endpoint security rollouts, and modernization projects. /li libAct as Tier 3 escalation point /b for complex endpoint‑related incidents, including Windows, iOS/Android, Intune policy conflicts, MDM enrollment, compliance failures, and security agent deployments. /li libExecute non‑standard service requests /b requiring deep engineering knowledge (e.g., selective policy overrides, exception handling, certificate‑based integrations, advanced troubleshooting). /li libDevelop and maintain documentation /b, runbooks, best practices, baseline definitions, and operational procedures. /li libCollaborate with external partners /b such as Microsoft, service and hardware vendors, and security partners to support Workplace initiatives and troubleshoot advanced issues.



/li libMaintain up‑to‑date knowledge of Modern Workplace technologies /b, Windows management best practices, hardware evolution, and MDM/endpoint security trends. /li libSupport Mergers Acquisitions activities /b related to device migration, Intune onboarding, Windows image alignment, and policy standardization. /li libApply strong analytical and problem‑solving skills /b to diagnose and resolve endpoint and device‑related technical challenges efficiently. /li /ul h3Qualifications /h3 ul lib3+ years’ hands‑on experience /b in Microsoft Intune / Endpoint Manager, endpoint engineering, Modern Workplace operations, and Microsoft 365 environments. /li libStrong knowledge of Microsoft Intune /b (Autopilot, configuration profiles, compliance policies, update rings, application deployment), Windows 10/11 enterprise environments, and device lifecycle management. /li liExperience with mobile device management (iOS/Android), Microsoft 365 services (Teams, Exchange Online, SharePoint, OneDrive), and Azure AD / Entra ID with endpoint security and compliance. /li liDegree in Computer Science, IT, Engineering, or equivalent professional experience. /li libMicrosoft certifications /b (Microsoft 365, Endpoint Management, Azure, Security), Windows 365 experience, and knowledge of certificate‑based authentication or identity‑driven security are a plus. /li libExperience with ITSM tools /b (e.g., ServiceNow). /li liStrong troubleshooting and analytical skills, stakeholder management, project coordination, technical communication, and a collaborative, proactive mindset. /li /ul h3Additional Information / Benefits /h3 ul liJoin a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry. /li liEnjoy a versátil schedule and hybrid work model. /li liAccess continuous learning opportunities through SGS University and Campus. /li liCollaborate in a multinational environment with colleagues from various continents. /li liBenefit from a comprehensive benefits platform. /li /ul /p #J-18808-Ljbffr

📌 Workplace Engineer (Madrid)
🏢 SGS
📍 Madrid