h3ABOUT KOLSQUARE /h3pKolsquare is the leading Influencer Marketing software solution in Europe, trusted by marketing professionals to manage KOL (Key Opinion Leader, also known as influencer) marketing campaigns. Our platform is designed to optimize brand communication strategies, addressing the challenges of the digital era. /ppWith Kolsquare, professionals can seamlessly identify the most suitable KOL profiles, manage their campaigns from start to finish, and analyze their results and performance metrics. /ppKolsquare leverages cutting-edge Big Data, AI, and Machine Learning technologies to empower hundreds of clients—including Coca-Cola, Danone, Publicis, Orange, Sézane, and Decathlon. We help brands forge meaningful partnerships with over 3 million KOLs who have 5,000+ followers across 180 countries on platforms like Instagram, TikTok, Twitter (now X), Facebook, Snap, and YouTube. /ppIn 2024, Kolsquare became part of the strongteam.blue group /strong, one of Europe’s largest private tech companies. This partnership amplifies our commitment to innovation, excellence, and our continued trajectory of exceptional, profitable growth. /ph3OUR MISSION /h3pKolsquare is proud to be a Benefit Corporation, certified B-Corp in 2024. /ppOur mission is to help you realize your full potential while making a positive impact on the world. /ppInfluencer Marketing is hailed as a revolutionary $30B industry that has transformed the media and digital landscape. It is both a goldmine of opportunity and a field surrounded by myths and uncertainties. While everyone acknowledges its impact on brand awareness and customer acquisition, not everyone knows how to harness its potential effectively. /ppAt Kolsquare,



we believe wholeheartedly in the power of this new media. We see it as the most impactful way for ideas, individuals, and organizations to grow and achieve their greatest potential. Furthermore, we believe it is an incredible tool to create meaningful, positive change for a better world. /ppOur mission is simple: to make the power of KOL Marketing accessible to all. /ph3YOUR MISSION AS CUSTOMER SUCCESS MANAGER /h3pAs part of the Revenue team, the Account Manager is responsible for the support of our clients to make the most out of the Kolsquare solution and finding the best way to increase value and revenues. Your job will consist of: /polliBuilding and managing long term relationships (C-level to operations) /liliRetaining and developing the customers portfolio /liliPreventing Churn /liliDriving revenue by growing existing accounts, through upsell and cross-sell /liliMonitoring your KPIs and your monthly targets /liliSending commercial proposals /liliReaching monthly targets of retention and sales growth /liliBeing a team player and work closely with the Sales, Product and Marketing teams /li /olpstrongThis job is tailored for you if: /strong /pulliYou are fluent in French, English and native Spanish to manage complex discussions /liliYou have a proven experience in account management /liliYou have strong soft skills: energetic,



enthusiastic, self-motivated, open-minded, organized, proactive and independent /liliYou have a strong attention to details, and are able to identify and anticipate problems /liliYou have good knowledge of negotiation techniques and the ability to deal with decision makers, mostly Heads of Marketing. /liliYou love digital marketing, social media and/or influencer marketing /li /ulpstrongWe are meant to work together if: /strong /pulliYou are a passionate person and you have determination to reach any goal /liliYou are curious and want to learn, improve and gain responsibility /liliYou want more than just a job! Kolsquare is a benefit company, with a general interest ambition that goes beyond our profitability goals: positively impact the world. /li /ulpKolsquare is an “on demand” work from home company, with a head office in Paris, France. You will have access to our coworking network Spaces in 400+ cities in the world, and we will gather physically on a monthly and quarterly basis with other Kolsquarians for great team building events. /ppstrongOur values at Kolsquare: /strong /ppDeliver WOW - Be Responsible in your actions - Pursue Growth Learning - Be passionate and determined - Share your Power, Knowledge Wealth - Build Authentic relationships. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. /ppWe believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. More info about culture here in our a Culture Book /a. /p #J-18808-Ljbffr

📌 Customer Success Manager (Barcelona)
🏢 Kolsquare | B
📍 Barcelona