ph3Job Responsibilities /h3 ul liManage the daily operation of rework functional area of service center. /li liLead to do the HV battery rework, including PACK fault diagnosis, maintenance, inspection and so on. /li liShort‑term business trips to customer factories, guarantee 0KM delivery, customer on‑site sorting, repair of faulty packs, etc., accept other business trip tasks; /li liProvide after‑sales technical support and battery system product introduction training to customers; /li liAnswer customer after‑sales related questions, providing after‑sales solutions, and collecting customer after‑sales needs; /li liResponsible for guiding customers to check, overhaul and train the basic knowledge of safe operation; /li liCoordinate after‑sales resources, providing customers with after‑sales guarantees such as after‑sales accessories supply, after‑sales technical support, and after‑sales service; /li liConnect with customers and end users, communicate without barriers, and solve customer problems efficiently; /li liOther after‑sales related support work. /li /ul h3Required Qualifications /h3 ul liBachelor degree or above, work experience in new energy industry is preferred; /li liGood oral,



written and presentation English communication skill, Chinese is preferred; /li liThose who have been engaged in after‑sales service are preferred; /li liFamiliar with battery PACK, electrical, structure, BMS working principle and other basic knowledge, experience in battery PACK system is preferred; /li liIt is a priority to have development channels of overseas third‑party service providers. /li liDue to regional time differences, emergency services need to remain online 24 hours a day to solve customer problems in a timely and efficient manner. /li liWilling to travel to customer site frequently if necessary. /li liAgree with Gotion culture, have a strong sense of professionalism and responsibility, can bear hardships and stand hard work, have good communication skills, and have a sense of teamwork. /li liLocal overseas study experience, or expatriate study experience in China is preferred; /li liIt is best to have the operating document requirements of the country, such as 3S certification required by Germany, and DGUV high‑pressure operation qualification is preferred. /li /ul /p #J-18808-Ljbffr

📌 After Sales Engineer (Comunidad Valenciana)
🏢 GOTION HIGH-TECH
📍 Comunidad Valenciana