04 ago
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MAKE · Banking for Creators
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Arona
04 ago
MAKE · Banking for Creators
Arona
ppAt MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders. /p pMAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and general solutions for our Creator Economy Clients. /p h3About the Role /h3 pWe are looking for a Client Development Manager, Private Banking to own the end-to-end relationship with our agency partners and high-value creators. /p pThis role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE. /p pYou will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to client growth. /p h3What You’ll Do /h3 h3Client Onboarding Activation /h3 ul liOwn the end-to-end onboarding journey for new clients (agencies and creators) /li liGuide clients through KYC/KYB processes, ensuring a smooth and compliant experience /li liAct as primary contact during account setup /li liReduce onboarding friction and improve activation rates /li /ul h3Relationship Management /h3 ul liBuild and maintain strong relationships with agencies and creators /li liDeliver a high-touch, concierge-style service aligned with Private Banking standards /li liServe as an advisor on how to best use the MAKE platform /li liMaintain regular communication through Telegram,
WhatsApp and phone calls /li /ul h3Client Education Enablement /h3 ul liEducate clients on platform functionality, features and best practices /li liSupport clients in optimizing their financial operations using MAKE /li liDeliver tailored onboarding sessions and walkthroughs /li /ul h3Growth Commercial Development /h3 ul liIdentify opportunities to expand client usage and increase account value /li liDrive retention, engagement and revenue growth /li liCollaborate with internal teams to support client growth initiatives /li liSpot trends and provide feedback to product and leadership teams /li /ul h3Product Feedback /h3 ul liShare insights on client needs, pain points and feature requests /li liSupport rollout and adoption of new features and product updates /li /ul h3Experience Background /h3 ul li2–5+ years in account management, client success, private banking, or sales /li liExperience managing high‑value clients or VIP relationships /li liBackground in fintech, creator economy, SaaS or digital platforms is a plus /li liBanking experience is a distinct advantage /li liStrong relationship‑building and communication skills /li liCommercial mindset with the ability to identify growth opportunities /li liHighly organized with strong attention to detail /li liAbility to handle sensitive client situations with professionalism and discretion /li /ul h3What’s in it for You /h3 ul liCompetitive compensation package with potential for bonus / stock options. /li liRelocation opportunity to the Canary Islands (Tenerife) with a comprehensive relocation package, including admin and visa support for candidates moving from abroad. /li liCollaborative, fast‑paced startup culture - work directly with founders and senior leadership. /li liThe chance to define compliance in one of fintech’s most exciting frontiers - the Creator Economy. /li /ul /p #J-18808-Ljbffr
📌 Client Development Manager - Private Banking (Arona)
🏢 MAKE · Banking for Creators
📍 Arona