ph3B2C Customer Success Representative (Italian speaker) /h3 h3About the Role /h3 pWe are looking for a customer-focused and proactive B2C Customer Success Representative to join our team. As a key member of our Customer Experience team, you will be responsible for supporting customers throughout their journey, ensuring every interaction reflects our commitment to service excellence. Acting as the voice of our brands, you will help build customer loyalty by providing timely support, resolving inquiries efficiently, and delivering an outstanding brand experience across multiple channels. You will work closely with both customers and internal teams, contributing to a positive customer journey while helping us continuously improve our processes and service quality. /p h3What We Are Looking For /h3 ul liFluency in Italian and English (written and spoken) is essential. /li liMinimum 1 year of experience in a customer-facing role such as Customer Service, Customer Support, Customer Success, Retail, Hospitality, or similar. /li liExcellent communication skills with the ability to engage professionally and empathetically with customers.



/li liA customer-centric mindset and a genuine passion for delivering exceptional customer experiences. /li liStrong problem-solving skills and the ability to handle challenges in a calm and solution-oriented manner. /li liWell-organised, detail-oriented, and able to manage multiple priorities effectively. /li liProactive attitude with a strong sense of ownership and accountability. /li liAbility to work both independently and collaboratively within an international team environment. /li liComfortable learning new products, processes, and digital tools. /li liPositive, adaptable, and eager to contribute to a fast-paced and growing business. /li /ul h3Nice to Have /h3 ul liPrevious experience working with CRM and customer service platforms such as Salesforce, Zendesk, or SAP. /li liExperience in e-commerce, direct-to-consumer (D2C), or international customer support environments. /li liKnowledge of the outdoor industry and its products. /li liPassion for sports, cycling, outdoor activities, and active lifestyles. /li /ul /p #J-18808-Ljbffr

📌 C Customer Success Representative (Italian Speaker) (El Prat de Llobregat)
🏢 Revelyst
📍 El Prat de Llobregat