Qualifications and Experience

Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.

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- Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment

- Professional Butler or luxury service certification such as "The International Butler Academy" is an advantage

- Previous shipboard experience is highly preferred

- Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).

- Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce

Duties and Responsibilities

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- Ensure delivery of exceptional butler services to guests

- Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently

- Conduct embarkation inspections of all VIP suites

- Ensure in-suite arrival procedures are executed to brand standards.

- Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations. xqbhyrx

- Mentor and prepare the Senior Butler for managerial responsibilities

- Meet or exceed brand‑defined performance targets & KPIs for the Butler Team.

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📌 Butler Manager (Madrid)
🏢 Silversea.
📍 Madrid