04 ago
|
CARRER
|
Barcelona
At CARRER, we’re looking for an Operations & Customer care intern to support our daily operations at CARRER. This role is designed for someone organized, proactive, and detail‑oriented, who is keen to gain hands‑on experience across operations, logistics, and customer interaction within a growing fashion company.
Responsibilities
- Support the day‑to‑day management of B2C and B2B orders, including processing, follow‑up, and issue resolution.
- Assist with orders returns, exchanges, and coordination with logistics partners.
- Help monitor stock levels and delivery timelines to ensure smooth operations.
- Prepare and maintain Excel reports on orders, sales, and inventory.
- Manage day‑to‑day customer service support, solving order‑related queries and ensuring a positive client experience.
- Coordinate with logistics and internal teams to keep processes efficient and up‑to‑date.
Requirements
- Student or recent graduate in Business, Economics, Logistics, or a related field.
- Based in Barcelona
- Confident with Excel (pivot tables, basic data analysis).
- Strong attention to detail and organizational skills.
- Interest in fashion, retail, and operational processes.
- Fluent in English, Spanish is required.
- Immediate availability to start.
What We Offer
- Paid internship.
- First‑hand experience in the day‑to‑day operations of a growing fashion brand.
- Involvement across multiple areas: customer service, logistics, and sales support.
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📌 Customer care & Operations internship (Barcelona)
🏢 CARRER
📍 Barcelona