As a Trainee in Financial Client Services – Cash Management, you will be part of the FCS team in Spain, collaborating closely with the Front Office (International Trade & Transactional Banking), operational managers, and clients. You will support the management of treasury operations, cash flows, and client services, ensuring cross-business continuity in case of absence.

Key Responsibilities

- Oversee and manage cash flows and customer relationships.
- Analyze and validate payments exceeding the account balance, authorized overdrafts, etc., in coordination with the Front Office and the client.
- Monitor, regulate, and coordinate investigations into detected anomalies (overruns, overdue authorizations, etc.).
- Analyze and respond to compliance requests related to financial flows.
- Set up and manage cash flows as part of cash pooling activities.
- Maintain diary systems to ensure all actions on the portfolio are monitored.
- Ensure that a high level of interaction and communication is maintained with the Front Office to ensure full knowledge of developments in the Cash Management Activity
- Clarify the doubts that Back Office may have.




- Collaborate providing information on the portfolio to the Front Office, as reasonably requested, e.g. for inclusion in annual reviews.
- Assist in the implementation of cross border Cash Management Treasury Offer.
- Support with the internal procedures, follow up transaction, documentation.
- Respond to customer requests, particularly related to cash flows, reports, and reconciliations.
- Propose improvements to reduce operational workload and enhance client satisfaction.
- Monitor daily indicators related to the client portfolio (quantitative and qualitative analysis).
- Prepare and attend customer meetings, including account reviews.
- Manage customer requests related to their Optimum contract and electronic connectivity systems.
- Maintain an ongoing relationship with Account Managers and Relationship Managers.

Management and reporting, help with:

- Monthly reconciliation of Payments, Current Accounts & Client Remuneration
- Quarterly Internal reports requested by Head office.

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📌 Trainee Cash Mangement-FCS (Madrid)
🏢 Crédit Agricole Cib
📍 Madrid