ph3Flemish Front Office Technical Support - Hybrid working model - Sofia, Bulgaria /h3 p1 week ago — Be among the first 25 applicants. /p pThis position is offered by Mercier Consultancy. Your vigente pay will be based on your skills and experience. Please speak with your recruiter to learn more. /p h3Base pay range /h3 pMercier Consultancy is excited to announce an opening for a Flemish Front Office Technical Support Specialist located in Sofia, Bulgaria, with a hybrid working model! In this key role, you will be the first point of contact for our Flemish-speaking clients, providing essential technical assistance and support for our products and services. /p h3Responsibilities /h3 ul liAssist Flemish-speaking clients with technical inquiries and issues via phone, email, and chat. /li liTroubleshoot and resolve technical problems related to hardware and software. /li liDocument client interactions and solutions in our support system. /li liProvide guidance on best practices and optimal use of our products. /li liWork closely with technical teams to escape complex issues when necessary. /li liParticipate in ongoing training to enhance your technical knowledge and support skills.



/li liGather client feedback and insights to improve our service offerings. /li /ul h3Requirements /h3 ul liFluency in Flemish and English, both written and spoken. /li liExcellent communication and interpersonal skills. /li liPrior experience in technical support or customer service preferred. /li liProficient in troubleshooting technical issues and providing clear solutions. /li liFamiliarity with support ticketing systems and Microsoft Office Suite. /li liStrong attention to detail and organizational capabilities. /li liAbility to work independently as well as part of a team in a hybrid work setting. /li /ul h3Benefits /h3 ul liCompetitive Monthly Salary /li liMonthly Performance Bonus /li liFully Paid Relocation Package (Flight, Transfer and Hotel) /li liPrivate Health Insurance /li liSupport in Finding Accommodation After Hotel /li liFully Paid Training /li liAnd More… /li /ul h3Seniority level /h3 pEntry level /p h3Employment type /h3 pFull-time /p h3Job function /h3 pConsulting /p h3Industries /h3 pIT Services and IT Consulting /p /p #J-18808-Ljbffr

📌 Flemish front office technical support - Hybrid working model - Sofia Bulgaria (España)
🏢 Mercier Consultancy
📍 España