h3Work travel: Spanish OR Italian Customer Support (remote work within Greece) /h3pJob Openings Work travel: Spanish OR Italian Customer Support (remote work within Greece) /ph3About the job Work travel: Spanish OR Italian Customer Support (remote work within Greece) /h3h3strongAbout the Role /strong /h3pJoin a team that values strongempathy, excellence, and innovation /strong!brWe 're looking for a strongCustomer Service Representative /strong to support a global online community. In this role, you will create positive digital experiences by providing high-quality, empathetic assistance to users worldwide. You will play a key part in maintaining community trust and ensuring users feel heard, respected, and supported.Enjoy the flexibility of working remotely from anywhere in Greece whether from one of its vivid cities or one of its stunning islands and experience the country's incredible culture and beauty while building your career. /ph3strongKey Responsibilities /strong /h3ulliDeliver empathetic, accurate, and timely user support. /liliStay up to date on products and community standards to provide effective solutions. /liliMake thoughtful, community-focused decisions in complex situations. /liliInvestigate and resolve user issues, including account access and abuse reports. /liliRespond to user inquiries with professionalism, empathy, and efficiency. /liliLeverage market-specific insights to identify scalable improvements in user support. /liliAnalyze data to optimize workflows and enhance user experience.



/liliEnforce Terms of Use by monitoring and addressing reports of abusive content. /liliIdentify trends and escalate emerging or complex issues to the general team. /li /ulh3strongRequirements /strong /h3ullistrongSpanish OR Italian: /strong C1-C2 level (native or near-native). /lilistrongEnglish: /strong B2 level or higher. /liliExcellent interpersonal and communication skills with a genuine sense of empathy. /liliProactive and community-oriented mindset. /liliStrong analytical skills with attention to detail. /liliAbility to interpret and apply community standards consistently. /liliComfortable using data-driven insights to improve processes. /liliFamiliarity with online communities or social platforms (training provided). /lilistrongPerformance bonus /strong /lilistrongRelocation support: /strong Assistance provided for candidates relocating to Greece. /lilistrongCareer development: /strong Continuous training, growth opportunities, and mentorship. /lilistrongWork environment: /strong International, inclusive, and supportive workplace culture. /lilistrongFlexibility: /strong Hybrid and adaptable working conditions. /li /ulh3strongWhy Join Us /strong /h3pBe part of a diverse, forward-thinking team committed to shaping safe and positive online spaces. Here, your empathy, insight, and initiative directly impact millions of users while advancing your career in a collaborative and innovative environment. /p #J-18808-Ljbffr

📌 Remote Spanish/Italian Customer Support Specialist (Barcelona)
🏢 Cross Border Talents
📍 Barcelona