ph3Overview /h3pDutch speaking Customer Service and Technical Support Advisor with English. /ppPurpose of the role: We would like our experts to become ambassadors of our brands and to provide 360° support to all brands in presales and aftersales scenarios (including physical stores and e-commerce), basic technical support for troubleshooting and backoffice tasks. /ph3Responsibilities /h3ulliProvide 360° support to all brands in presales and aftersales scenarios /liliDeliver basic technical support for troubleshooting /liliPerform backoffice tasks to support customer interactions /li /ulh3Requirements /h3ulliC2 level of Dutch /liliAdvanced level of English /liliListening and understanding capacity /liliEmpathy and customer focus /liliProblem solving and technical learning /liliIntegrity and trust /liliConflict management /li /ulh3Desirable experience /h3ulliDigital user / e-commerce user /liliCross-Selling / Up-Selling /liliSocial media user /liliPrevious experience in services in-store attending consumers on these product categories /li /ulh3Desirable skills /h3ulliProcess Excellence: improving organizational processes /liliCollaboration:



working effectively with others /liliCommunication: exchanging information and ideas /liliEmotional Intelligence /liliOpen Mindedness /liliCritical Thinking /liliSolution Orientation /liliEntrepreneurship /li /ulh3Benefits /h3ulli38.5h/week, rotating shifts from Monday to Friday, 08:00 to 18:00 /liliSalary: 24,659.54 € gross/year /liliReferral Program: Bring a Friend and get a referral fee (up to 2,000€ depending on language/project) /liliIndividual career plans with potential for growth within the company /liliExcellent work environment and team-building activities in a dynamic and international environment /li /ulh3Diversity, Equity Inclusion /h3pTP is home to a general family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. /p /p #J-18808-Ljbffr

📌 Dutch speaking Customer Service and Technical Support Advisor with English (Barcelona)
🏢 TP
📍 Barcelona