ph3Why this role can be a strong step in your career /h3 pIf you enjoy combining data, processes and real business impact, this role will give you exactly that balance. You won’t just build reports—you’ll help shape how Operations understands performance, identifies improvement opportunities and makes decisions based on data. /p pYou’ll work closely with Operations and IT, translating business needs into clear requirements, building meaningful KPIs and contributing to process improvement initiatives. This is a role where your analytical work directly influences efficiency, service quality and outcomes. /p pAt NN Spain, you’ll do this in an environment where your development really matters. You’ll be part of a company with the stability of a leading financial services group, combined with a people‑centric culture, flexible working and genuine opportunities to grow your skills in data, analytics and operations. /p h3What This Position Offers /h3 pbReal impact through data /b – You will help define and standardise operational KPIs that are actually used to make decisions around SLAs, capacity and productivity. Your work will directly influence how teams operate. /p pbEnd‑to‑end visibility of operations /b – You’ll gain a deep understanding of operational processes, working across functions and collaborating with SMEs and IT teams. /p pbHands‑on development in SQL and Power BI /b – You’ll actively use SQL for data extraction and validation, and Power BI to build and maintain dashboards—strengthening practical, in‑demand skills. /p pbExposure to transformation and continuous improvement /b – You’ll support initiatives linked to automation and process optimisation, tracking their impact and contributing to better ways of working. /p pbA adaptable and supportive environment /b – You’ll work in a hybrid model with a team that values clarity, collaboration and professional growth,



giving you space to learn and develop at your own pace. /p h3Common doubts (and clear answers) /h3 pbIs this a purely reporting role? /b – No. Reporting is part of the role, but the focus is on generating insights, supporting decision‑making and contributing to process improvements. /p pbWill I have support to develop technically? /b – Yes. You’re not expected to know everything from day one. You’ll build on your SQL and Power BI knowledge while working closely with more experienced colleagues. /p pbIs this more business or technical? /b – It’s a hybrid role. You’ll need to understand business processes while using data and tools to support analysis and performance tracking. /p h3What Will Help You Succeed In This Role /h3 ul liExperience (1–3 years) in analysis, operations or reporting – provides foundation to understand business needs and translate them into structured analysis and outputs. /li liWorking knowledge of SQL – use it to extract, reconcile and validate data; comfortable with joins and aggregations. /li liExperience with Power BI or similar tools – maintain and improve dashboards, deliver value quickly. /li liStructured thinking and attention to detail – work with KPIs, definitions and data validation, where consistency and accuracy are key. /li liInterest in processes and continuous improvement – understanding how operations work helps identify inefficiencies and contribute to better solutions.



/li liAbility to communicate clearly with different stakeholders – interact with Operations and IT, explain data and insights simply. /li /ul h3Your mission /h3 pYour mission is to support NN Spain Operations in improving performance and decision‑making by structuring data, defining clear KPIs and translating business needs into actionable insights and reliable reporting. /p h3Key Responsibilities /h3 ul liDefine and maintain standardised operational KPIs and a clear metrics framework to ensure consistent measurement across Operations. /li liAnalyze and report performance data using SQL and Power BI to identify bottlenecks, inefficiencies and improvement opportunities. /li liSupport operational reporting needs, including recurring performance tracking and finance‑related outputs, ensuring accuracy and clarity. /li liCollaborate with Operations and IT to translate business requirements into data and reporting solutions. /li liContribute to continuous improvement initiatives by tracking outcomes, supporting analysis and helping document processes and changes. /li /ul h3If you want your work to go beyond dashboards /h3 pThis is a role where you can grow as an analyst while understanding how a business really operates—and where your insights help improve it. /p pIf you’re looking for a position that combines data, processes and impact in a company that invests in your development, this could be your next step. /p pEn Nationale‑Nederlanden estamos comprometidos con la diversidad. Estamos orgullosos de ser una empresa inclusiva, que ofrece igualdad de oportunidades con independencia de cuál sea tu raza, cultura, género, identidad de género, religión, nacionalidad, edad, capacidad, estado civil u orientación sexual. Uno de nuestros principales valores es cuidar de nuestros empleados para que puedan dar lo mejor de sí mismos en un ambiente de respeto. /p /p #J-18808-Ljbffr

📌 Data Analyst – Operations | Process & KPI Impact (Madrid)
🏢 NATIONALE – NEDERLANDEN
📍 Madrid