04 ago
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GAES
|
Barcelona
pAmplifon seeks an experienced Customer Care Manager in Barcelona to lead transformation of customer care within a multinational retail environment. You will drive an omnichannel strategy, improve KPIs and NPS, and partner with stores and cross-functional teams to elevate service quality. /ppYou will coach the Customer Care team, optimize processes, and manage budgets to support strategic priorities while delivering exceptional customer experiences across touchpoints in Spain and beyond. /p #J-18808-Ljbffr
📌 Global Customer Care Manager - Hybrid & Omnichannel (Barcelona)
🏢 GAES
📍 Barcelona