Remote (based in Barcelona, Spain) · Full-time
(39h/week) · Mon–Fri 09:00–18:00 · Start: ASAP ABOUT THE ROLE Work
remotely from Barcelona as part of a customer service team
supporting Danish-speaking clients of a integral industrial
automation and technology company. You will be the first point of
contact for technical and commercial enquiries — delivering
accurate, professional support in a structured remote environment.
RESPONSIBILITIES Handle inbound enquiries from Danish-speaking
clients via phone, email, or chat — covering product information,
orders, and account queries Provide accurate and timely responses,
escalating complex technical cases where required Maintain
up-to-date records of all customer interactions in the CRM system
Collaborate with internal teams to ensure seamless issue resolution
Consistently meet quality and productivity KPIs REQUIREMENTS C2




level of Danish and B2+ level of English — written and spoken
Strong written and verbal communication skills Self-disciplined and
reliable — comfortable working independently in a remote setup
Previous experience in customer service is valued but not mandatory
Based in Barcelona or willing to relocate to Barcelona (mandatory)
Eligible to work in Spain (EU ID or Spanish residence card) WHAT WE
OFFER Full-time remote contract — work from home in Barcelona
Competitive salary + performance bonus Relocation support: €500
relocation bonus for candidates moving to Barcelona Private medical
insurance Referral programme — earn up to €2,000 per successful
referral Ongoing training and clear career
progression

📌 Danish-speaking Customer Service Representative – IndustrialSolutions | Remote (Barcelona)
🏢 NorthBridge Talents
📍 Barcelona