ppUniversally Speaking is a pre-eminent, end-to-end, game services provider for the integral gaming market with sites in UK, Madrid and Cebu. Gaming is our passion and our primary focus. We are multi-award winning in Localisation and Quality Assurance, working across all time zones. We work closely with our clients and pride ourselves on our ability to become an extension of their internal teams. /ppWith over 25 years of experience working the games industry as sector-specific specialist, Universally Speaking is one of the industries most trusted game service providers. We are recommended by the industry, for the industry. /ppWe are continuously recognised by the industry for excellence. We have won the highly prestigious TIGA games award for Best Services Provider 2019 and the Best QA and Localisation Service Provider in 2020. /ppWe are looking to recruit an experienced HR Assistant for our site in Madrid on a Fixed term basis to cover a Maternity leave. They will join a small HR team in this growing fast paced business. This role requires someone who can start immediately. /ph3Key Accountabilities /h3ulliRole model the Universally Speaking Values and Behaviours treating employees as Adults, Individuals and Customers. /liliUnderstand the business goals and challenges, supporting managers and employees with effective HR support and ensuring we are Fit for the Future. /liliAct as first point of contact for both internal and external enquiries – proactively responding to all enquiries and escalating as appropriate. Delivering a great employee experience and support service. /liliPayroll working with the Payroll team internally to make sure relevant starters, leavers and changes are notified.



/liliWork with HR Ops to deliver first class admin and query support to ensure we meet our SLAs. /liliSystems and Workflows responsible for improvement to HR systems and workflows to optimise effectiveness. Ensuring accurate and timely access to data and minimising duplication of activities aiming for single source of data. Maintaining and managing MyHR and Tensor existing systems. /liliSupport and deliver on our Social events, Wellbeing, Inclusion and Diversity agendas across the business. /liliEmployment Relations Provide confidential People and employment law guidance to Line Managers and employees, ensuring fair and consistent advice and adherence to company and statutory policies. Advising employees and Line managers with Employee Handbook and policy queries, supporting with ER cases, escalating to the HR Operations Lead where required. /liliDeliver monthly legal review, highlighting implications for the business, advising and delivering change to policies and procedures. Liaise with company lawyers to ensure compliance and best practice. /liliHealth and Safety - Liaising with the General Manager and People team to ensure robust work practices and address any actions required. /li /ulh3The Successful Candidate will: /h3ulliMaintain records and ensure electronic HR files are kept up to date. /liliPrepare offer letters and contracts of employment. /liliInput and maintain information on various HR systems e.g. Sickness records, probation, starters,



leavers and changes to employment. /liliComplete monthly Payroll amends. /liliCarry out compliance audits. /liliRecruitment and administration Checking Right to work, providing references, medical questionnaires. /liliSupport HR Operations Lead as required. /liliAd hoc tasks and projects as required. /li /ulh3Measures of performance /h3ulliAccurate Data and timely audits. /liliAll transactional HR/people services are delivered within agreed SLAs. /liliAccurate on time delivery of Payroll with minimal to 0 errors. /liliKey project deliverable and benefits within agreed timescales. /li /ulh3Requirements /h3ulliBackground in HR Administration (Essential). /liliGood working knowledge of Excel. /liliExcellent administration skills. /liliExperience of HR Information Systems. /liliStrong attention to details. /liliGreat organisation skills. /liliStrong time management. /liliAbility to work well under pressure. /liliExcellent communication skills (Ideally Fluent in Spanish English). /li /ulh3Benefits /h3ulliFree daily transportation to and from the office. /liliCareer growth and learning opportunities. /liliPaid training with leading specialists in the games industry. /liliA culture built on diversity, equity, and inclusion. /liliA rewarding referral program. /li /ulpAt Universally Speaking, diversity makes our worlds richer. We’re proud to be an equal opportunity employer welcoming every background, culture, and perspective. /ppWhat matters to us is your skill, passion, and drive to make great games even better. So whoever you are, wherever you’re from, if you love language and games, you’ll find a place here to grow, create, and belong. /p /p #J-18808-Ljbffr

📌 HR Assistant in Madrid
🏢 Universally Speaking
📍 Madrid