ppAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. /p h3WHY JOIN US /h3 pIf you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! /p h3ABOUT THE ROLE /h3 pWe are looking for a bSenior Implementation Engineer /b to drive high-impact enterprise SaaS implementations that connect complex IT/OT environments with real business value. This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding and maximize outcomes for large-scale organizations. It stands out for its strategic influence, cross-functional collaboration, and the opportunity to act as a trusted advisor in complex enterprise SaaS transformation programs. /p h3WHAT YOU WILL DO /h3 ul liDevelop and maintain a deep understanding of IT software solutions, including capabilities, integration points, and value proposition for very large enterprises; /li liPartner with internal stakeholders and meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer solutions that decrease time to value; /li liDrive the customer onboarding journey through technical expertise in available customizations and ensure requirements are met during implementation; /li liAct as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer Success, and RD to ensure solutions meet expectations and technical feasibility; /li liStay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership to internal and external stakeholders.



/li /ul h3MUST HAVES /h3 ul lib3+ years /b of experience as a Technical Support Engineer, Solution Engineer, or similar role within the IT or OT software industry servicing large accounts; /li liSolid understanding of bTCP/IP networking fundamentals, TCP vs UDP troubleshooting /b, and routing basics; /li liExperience working with bVPNs /b and proxy authentication scenarios; /li liHands‑on experience configuring and troubleshooting bfirewall rules /b inbound and outbound; /li liAwareness of conditional access and secure gateway concepts; /li liKnowledge of ports and protocols; /li liExpertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT; /li liStrong understanding of enterprise environments, including challenges, architectures, and decision‑making processes; /li liExceptional communication and presentation skills with the ability to explain complex technical concepts to technical and non‑technical audiences; /li liExperience with enterprise‑level bSaaS /b implementation engagements and solution design; /li liProficiency with modern tools and platforms such as cloud infrastructure, virtualization, APIs, and middleware; /li liFluency in English. /li /ul h3NICE TO HAVES /h3 ul liExperience integrating or working with tools such as ServiceNow, secure web gateways or zero‑trust platforms, and other ITSM, IAM, or security proxy solutions; /li liGerman and French language skills. /li /ul h3PERKS AND BENEFITS /h3 ul libProfessional growth: /b Mentorship, TechTalks, and personalized growth roadmaps. /li libCompetitive compensation: /b USD-based pay with education, fitness, and team activity budgets. /li libExciting projects: /b Modern solutions with Fortune 500 and top product companies. /li libFlextime: /b Versátil schedule with remote and office options. /li /ul /p #J-18808-Ljbffr

📌 Implementation Engineer (Enterprise SaaS) (Zaragoza)
🏢 AgileEngine
📍 Zaragoza