ph3Position Summary /h3 /brpWe are seeking a motivated and detail-oriented PLM Operations Support Analyst to join our integral operations team. This role is responsible for supporting Product Lifecycle Management (PLM) business processes and systems, ensuring operational excellence, maintaining process documentation, supporting system enhancements, and driving continuous improvement initiatives.The successful candidate will work closely with business, engineering, supply chain operations, product management, and IT teams worldwide to support critical product data processes throughout the product lifecycle. This position provides an excellent opportunity for recent graduates and junior professionals seeking to develop expertise in enterprise systems, business process management, and semiconductor operations. /p /brh3Key Responsibilities /h3 /brul /brlibPLM Operational Support /b /brul /brliProvide day-to-day operational support for Aras PLM system and related business applications. /li /brliAnalyze, troubleshoot, and resolve user issues while ensuring a high level of customer satisfaction. /li /brliSupport business users with system processes, functionality, and best practices. /li /brliMonitor process and data quality, identifying opportunities for corrective and preventive actions. /li /brliSupport master data management and governance activities across product lifecycle processes. /li /br /ul /br /li /brlibBusiness Process Analysis Improvement /b /brul /brliPartner with global stakeholders to understand business needs, identify gaps, and improve operational processes. /li /brliAnalyze existing workflows and recommend solutions that improve efficiency, quality, and user experience. /li /brliApply continuous improvement methodologies to simplify, standardize, and optimize business processes. /li /brliPerform root cause analysis on recurring operational issues and drive sustainable corrective actions. /li /br /ul /br /li /brlibSystem Enhancements Change Management /b /brul /brliGather,



document, and validate business requirements for system enhancements and process improvements. /li /brliCollaborate with IT and development teams to support modifications to workflows, validations, system rules, user roles, permissions, and configuration changes. /li /brliParticipate in solution design discussions and provide functional recommendations. /li /brliSupport implementation and deployment of new features and enhancements. /li /br /ul /br /li /brlibTesting Quality Assurance /b /brul /brliCreate and execute test plans, test cases, and user acceptance testing (UAT) activities. /li /brliValidate system enhancements and configuration changes against business requirements. /li /brliDocument test results, defects, and resolution activities. /li /br /ul /br /li /brlibDocumentation Training /b /brul /brliDevelop and maintain business process documentation, standard operating procedures (SOPs), work instructions, and knowledge articles. /li /brliCreate training materials and user guides to support system adoption and process compliance. /li /brliDeliver user training sessions and support onboarding of new users. /li /brliEnsure documentation remains current with evolving business processes and system capabilities. /li /br /ul /br /li /brlibStakeholder Engagement /b /brul /brliServe as a liaison between business teams and IT organizations. /li /brliProvide technical guidance and process expertise to users and stakeholders. /li /brliFacilitate effective communication regarding system changes, enhancements, and operational issues.



/li /brliBuild strong relationships with global teams to support successful business outcomes. /li /br /ul /br /li /br /ul /brh3Required Qualifications /h3 /brul /brliBachelor's degree in Industrial Engineering, Systems Engineering, Computer Science, Information Technology, Business Administration, or a related field. /li /brliStrong English communication skills, both written and verbal. /li /brliAnalytical and problem-solving skills. /li /brliOrganizational and documentation abilities. /li /brliAbility to work in a global, cross-functional environment. /li /brliCustomer-focused mindset with strong interpersonal skills. /li /br /ul /brh3Preferred Qualifications /h3 /brul /brliKnowledge of Product Lifecycle Management (PLM), Product Data Management (PDM), ERP, or other enterprise business systems. /li /brliUnderstanding of manufacturing, engineering, semiconductor, or technology industry processes. /li /brliExperience with process mapping, business analysis, or requirements gathering. /li /brliFamiliarity with workflow management, business rules, system validations, user roles, and access management concepts. /li /brliExposure to testing methodologies including UAT and functional testing. /li /brliExperience working with data analysis and reporting tools. /li /br /ul /brh3The Ideal Candidate /h3 /brul /brliThe ideal candidate is a highly motivated individual who: /li /brliEnjoys solving business and system-related problems. /li /brliHas a passion for continuous improvement and operational excellence. /li /brliCommunicates effectively with both technical and non-technical audiences. /li /brliDemonstrates attention to detail and process discipline. /li /brliIs eager to learn enterprise technologies and product lifecycle management processes. /li /brliThrives in a collaborative and fast-paced global semiconductor environment. /li /br /ul /brp#LI-FCC3 More information about NXP in Mexico...#LI-fcc3 /p /p #J-18808-Ljbffr

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