ppAircall is a unicorn AI‑powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. /p pOur momentum comes from a simple but powerful idea: help every customer‑facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post‑call tasks, and AI Assist Pro delivers real‑time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service. /p pWe’ve built a product customers love and a business that scales fast. Aircall operates in nine integral offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world‑class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. /p pAt Aircall, you’ll join a company in motion—ambitious, profitable, and product‑driven—where impact is visible, decisions are fast, and growth is real. /p pbHow We Work at Aircall: /b At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast‑paced, team‑driven environment where curiosity, trust, and impact matter, you’ll fit right in /p pAs a bSoftware Engineer /b, you will be responsible for the design, development, deployment, and operation of business‑critical features that add customer value. Operational excellence, metrics, observability and best practices will be part of your day to day job. /p pQuality, excellence, and agility drive our delivery processes and you will help us level these up.



Using bNodeJS and Typescript /b back‑end stacks, appropriate for each requirement, but always hosted on bAWS /b, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E‑Commerce, …). /p h3Your mission @ Aircall: /h3 ul libCreate, design, develop, test, and monitor your code in production /b /li libCollaborate /b with product managers, designers and other engineers to offer pragmatic solutions to real world problems and implement them end to end /li liWork with your team to bdesign high quality, secure, and scalable solutions /b and be accountable for their execution /li liObtain a good understanding of the business to provide relevant solutions to users and clients /li liStay up‑to‑date on new technologies and architectures, demonstrate good judgment in their potential applications /li /ul h3A little about you: /h3 ul liYou have at least b2+ experience in back‑end development /b, using TypeScript NodeJS/Python/Ruby/Rails or other languages, with a focus on delivering for security, scalability, availability, and performance. /li liYou have worked extensively with bAWS /b in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon). /li liExperience working on frontend applications is a big plus, preferably with React /li libValue code simplicity, quality,



performance and maintainability /b /li liCan design pragmatic simple architectures to solve problems at scale /li liYou possess effective and proactive communication skills, and can collaborate with different profiles and roles /li /ul h3Our Tech Stack: /h3 ul liYou do not need to be familiar with all of our technical stack or any specific functional area, but you have a strong willingness to learn and adapt quickly. /li liTypescript/Node.js, Python, REST API/GraphQL APIs, Ruby/Rails, React, AWS/Serverless or EKS, PostgreSQL, DynamoDB, OpenSearch, Redis /li /ul pbWhy join us? /b /p pKey moment to join Aircall in terms of growth and opportunities /p pOur people matter, work‑life balance is important at Aircall /p pFast‑learning environment, entrepreneurial and strong team spirit /p p45+ Nationalities: cosmopolite multi‑cultural mindset /p pCompetitive salary package benefits /p pDEI Statement: /p pAt Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. /p pWe pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. /p pWe will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. /p pWant to know more about candidate privacy? Find our Candidate Privacy Notice here. /p /p #J-18808-Ljbffr

📌 Software Engineer - Madrid hybrid
🏢 Dormont Manufacturing
📍 Madrid