ph3About Olala! /h3 pOlala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food beverage concepts worldwide. /p pSince 1996, we have built a presence in 17 cities worldwide, combining general expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service. /p h3Your role /h3 pWe are seeking a dynamic and results-oriented Level 1 IT Support to join our team. /p pAs a Level 1 IT Support you will be in charge of assisting the group’s technical infrastructure. /p pThis is an excellent opportunity to gain hands-on experience in the vacation rental industry and contribute to the growth of our company. /p h3Your Journey /h3 ul liProvide first-level technical support (hardware, software, networks). /li liAssist users with productivity tools (Google Workspace, Microsoft 365), ERP and PMS platforms, and general SaaS tools used by the company. /li liLog and follow up on tickets via the company’s ticketing system (e.g. Asana/Jira). /li liPerform basic setup and maintenance of devices. /li liEscalate unresolved issues to Level 2 support when necessary. /li /ul h3What do you bring to your trip /h3 ul liBasic knowledge of operating systems (Windows, macOS). /li liFamiliarity with networking fundamentals (Wi-Fi, LAN) and basic troubleshooting. /li liExperience with SaaS platforms and user administration. /li liFamiliarity with ticketing systems. /li liStrong customer orientation and clear communication. /li liProactive attitude and ability to follow support protocols.



/li liWorking proficiency in English (spoken and written). /li /ul h3Life at Olala! /h3 ul liBreakfast is the most important meal of the day. Fruit, coffee milk is on us! /li liYou will have access to apply for our private healthcare after a probation period of 6 or 12 months, depending on your type of contract. /li liEmployees know it first! You will be able to enjoy an annual credit to use in one of our accommodations around the world. /li liKeep learning! Career growth and development opportunities including learning programs and career plans per department and position. /li liFlex day: Your flexibility is important. Enjoy the possibility of working from home 1 day a week. /li liEvents: Team buildings, office events and once a month Olala Group invites you to an afterwork! /li liPet friendly days at the office - we want to meet your furry friend! /li /ul pTogether we revolutionize the way people travel! /p h3Diversity and Sustainability /h3 pAt Olala! we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success. /p pAdditionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions. /p pWe look forward to receiving your application! /p pFor more information about Olala! visit Olala.com and to keep up to date with Olala! news, follow us on LinkedIn and Instagram! /p /p #J-18808-Ljbffr

📌 IT Support (Level 1) (Barcelona)
🏢 Olala!
📍 Barcelona